MARIA TERESA C. DELGADO
Door #5-B, Ibayo Apartment, Malinta, Valenzuela City
Mobile: - or-
E-mail Address: -Skype ID: mathetes21
CAREER OBJECTIVE:
To obtain a rewarding position in a company where my skills and talents would be enhanced, to promote teamwork and strive for excellence in everything I do for my personal as well as corporate growth.
SUMMARY OF SKILLS:
MS Office Application, E-mail and Internet Research
Competent in typing
Leadership and Collaboration
Planning and Organizing
Has a strong attention to details
WORK HISTORY:
Customer Service Representative (Tier 2)
Convergys Philippine Services
San Lazaro Site, Sta. Cruz, Manila
September 30, 2010 to April 01, 2017
Job Description:
Handling North America Account (PayPal) particularly taking escalated calls and assisting regular teammates with their product inquiry and call handling.
Minister of the Gospel
Messiah Mission Int’l. Ministries
EDSA, Caloocan City
June 01, 2002 to September 19, 2010
Job Description:
Full time minister which includes Preaching, Teaching and Counselling.
Bible School Coordinator
Love of Christ International Ministries
Balintawak, Quezon City
June 01, 1992 – March 30, 2002
Job Description:
Developing curriculum/lesson materials for Bible School students.
Multi-tasking from managing departments’ financial record, research and managing emails or whatever task was assigned to me.
EDUCATIONAL BACKGROUND:
BACHELOR OF SCIENCE IN LIBERAL ARTS
Major in Psychology
Lyceum of Batangas - Batangas City (April 6, 1988)
SECONDARY
St. Anthony School – Singalong, Manila (1983)
PRIMARY
St. Anthony School – Singalong, Manila (1979)
PERSONAL BACKGROUND:
Date of Birth: September 21, 1966
Marital Status: Single
Nationality: Filipino
Language: Filipino and English
SEMINAR/TRAINING COURSES ATTENDED:
Customer Service Training
Convergys Philippine Services
September 2010 to October, 2010
Leadership Development Program
Love of Christ International Ministries
June 1997 to March 1998
Leadership Enhancement Institute
Love of Christ International Ministries
May 1997
AWARDS/RECOGNITION
Top Senior Agent (for Customers’ Solutions)
June 2016
Top Senior Agent (for Customers’ Solutions)
August 2014
REFERENCES:
Mrs. Zosima R. Yonzon
Manager, AGNUS Truck Parts Supply, Quezon City-
Mrs. Antonette Capuli
Senior Pastor, Love of Christ International Ministries-
Mr. Michael Verde
(Former) Team Leader,Convergys Philippine Services, San Lazaro, Manila-
I, hereby certify that the above information are all true and correct with all my knowledge and belief.
Maria Teresa C. Delgado
