Maria Nunie Luna Gentica

Maria Nunie Luna I. Gentica Ph.2 Blk. 65 Lot 35 Cliff Street Caline Homes Subd. Brgy. Estefania Bacolod City Contact #:-‬ Email:- Objective Aspiring to join a reputed organization and to serve with best of my professional efficiencies. Profile Date of birth: September 23, 1986 Place of birth: San Lorenzo Masinloc, Zambales Name of Father: Mr. Jose Gentica IV Name of Mother: Mrs. Catherine Iddings Gentica Status: Single Professional Efficiencies Soft spoken and disciplined. Awarded as one of the top 10 TSR agent in January Fiscal review Acted as floor SME for Wireless account in Bigpond account Patient Pleasing personality. Efficient to build a good relationship, utilize skills of workforce. Efficient in sorting out all kinds of service and products related complaints of customers. Adapting expertise with the changing environment. Professional Experiences Convergys Bacolod Full time job 2 Sanparq Building April 25‚ 2016 - Sept. 30 2017 Brgy. Mndalagan Bacolod Timewarner Cable Technical Support Tier Teletech Philippines Full- time job Brgy. Singcang Bacolod Nov. 03, 2014 – April 24‚ 2016 Technical Support Representative Telstra Bigpond Wireless Transcom Worldwide Philippines, Inc. Full- time job Brgy. Tangub, Bacolod City July 09, 2013 – May 08, 2014 Customer Account Executive Comtrac Enterprise Panasiatic Call Centers Inc. Full- time job Bacolod City October 2012 – July 08, 2013 Customer Service Representative/CRT Simple mobile & Straight talk wireless STH Europe Outbound Call Center Full-time job Bacolod City November 2010- Feb. 2012 Secretary Max1 Manpower Agency Contractual Brgy. Villamonte Bacolod City July 2010- October 2010 Field agent Promotech Agency Contractual Lacson Street Bacolod City July 09- December 2009 Sales clerk/Push girl for Gobingo Toys R’ US Full-time job Robinson’s City Bacolod July 08- December 2008 Sales clerk Toy Kingdom Express Full-time job SM City Bacolod, Bacolod City July 07- December 2007 Sales clerk Great Provider Shipping Agency Full-time job Tacloban City July 06- December 2006 Secretary and Cashier Education 2-years-specialized diploma in Business Information Management - “BIM” AMA Computer Learning Center Naga City- Key Skills Proficient or familiar with Microsoft Word, Excel, PowerPoint and Internet. Activities and Interests Singing, dancing, cooking, reading books, playing chess and basketball. Contact References Miss Jessa Bodios Team Leader ADSL account Teletech Bacolod Bacolod City Miss Pearl June Barrocca Team Leader ADSL account Teletech Bacolod Bacolod City Mr. Junvee Locsin Team Leader for SME Teletech Bacolod Bacolod City Mr. Ian Christian Consolasion Team Leader ( Comtrac Enterprise) Transcom Worldwide Phil., Inc. Bacolod City Mr. Benedict Loredo Team Leader ( Straight Talk Wireless Account) Panasiatic Call Centers Inc.