Maria Loribelle Javier

Maria Loribelle P. Javier Contact Details: (-- Work Experience: 12 years PROFESSIONAL PROFILE  High-performing IT professional with experience in IT Support management and Business Process Management  Outstanding project manager who coordinates communications, information to meet technological needs and evaluate progress while assuring smooth, efficient projects and activities  Strong interpersonal, written, and verbal communication who can deliver effective presentations and coordination PROFESSIONAL EXPERIENCE February 2016 to January 2017 Information Systems Manager Wordtext Systems, Inc. Headed the Information Systems Group that handles Technical Support, Application Development and Business Process Management       Managing a team of technical staff Active Directory Administration Server Management Ensures that IT equipment and computer systems are all operational Performing routine audits of systems and software. Evaluate, test and support I.T. related projects.  Project Lead for business process improvements  Evaluate processes and recommend to improve work efficiency with the help of technology and corporate best practice  Manages and conduct trainings to WSI employees for newly develop applications  Manage a group of developers to create and maintain the system March 2015 – February 2016 Business Process Manager SMEDD Corp. (SM Group of Companies) Headed the pioneer group that review and recommend processes to help establish the organization.  Steamlining. Introducing a better process by simplifying and decreasing process complexities  Benchmarking, wherein the group compares and aligns the current process to the best practices  Innovation. Improve a process by introducing an automated system which is usually a workflow done in Nintex and SharePoint JAVIER, Maria Loribelle P. Jan 2010 – March 2015 IT Support Manager SMEDD Corp. (SM Group of Companies) Headed the pioneer group responsible for the day to day IT requirements of the company such as user account management, troubleshooting, help and advice. Also responsible in coordinating with suppliers and vendors for procurement recommendation.            May 2008 - Jan 2010 Managing a team of technical staff Active Directory Administration Ensures that IT equipment and computer systems are all operational Performing routine audits of systems and software. Manage the IT budgets and expenditure on hardware and software. Maintaining the company IT systems, computers and software Recommending and implementing improvements and efficiencies. Evaluate, test and support I.T. related projects. Conduct trainings and/or demo for new IT equipment and applications Coordination and evaluation of new/existing IT Vendors/Suppliers Procurement of IT hardware, software and maintenance products & services. Business Intelligence Analyst / Business Process Analyst SM Retail Inc. (SM Group of Companies)  Part of the pioneer group that helped establish the practice, procedure and application to the target users  Responsible in maintaining an accurate and efficient environment for Business Analyst using the IBM Cognos and ARC Business Intelligence applications.  Disseminate information regarding tools, reports, or metadata enhancements through trainings or demo  Conduct and coordinate tests to ensure an efficient application  Maintain or update business intelligence tools, databases, dashboards, systems, or methods.  Understand the client requirements and document in a language that is understandable by developers Training Attended: IBM Cognos Training Seminar, August 2008 – September 2008 JAVIER, Maria Loribelle P. May 2005 - May 2008 Technical Writer and Technical Support Officer SM Retail Inc. (SM Group of Companies) Responsible for IT documentation as well as troubleshooting computers, software and network connection of all SM Retail Inc. and SM Retail Affiliated companies (Watsons, Ace Hardware, SACI etc.) October 2004 – May 2005  Organize material and complete writing assignment according to set of standards regarding order, clarity, conciseness and style  Ensures that IT equipment and computer systems are all operational  Performs 1st level support for computer hardware, software and network issues  IT equipment Inventory  Evaluation and procurement of IT software  Conduct trainings to Mall and affiliate Managers about the email system and other applications Pharmacy Support Representative APAC Customer Services Worked for a US Medical Insurance account and assisted Pharmacists and Doctors for their client's health benefits/insurance. • Responsible for overall coordination and processing of patient medication orders and reorders. • Work with the pharmacists to ensure that orders are processed in a timely manner • Verify insurance benefits; translating and entering new or refill prescriptions into the pharmacy information system • Communicate information about the client’s copay amounts; • Prepare authorizations of client’s medicine EDUCATION 2004 JAVIER, Maria Loribelle P. Asia Pacific College Bachelor's/College Degree in Computer Science and Information Technology