Customer Service, Data Entry and web research, telemarketing/cold calling, Minimal sales experience, Transcription, Phone Support, Email Support, Coaching, and Leading a team are just some of the top skills I have acquired for over a year of Freelancing and over 9 years of being in the BPO industry.
Master in Google Apps (Drive, Sheets, Docs and E-mail), Microsoft Office (Word, Outlook, Powerpoint, and Excel) with a strong background in Slack, Dialers (Ricochet, Phone burner, Skype, Avaya, and Ring Central), and different CRMs particular per client, I'm thrilled to share my knowledge, expertise and work with YOU!