I have more than 5 years of experience in the Customer Service industry working in a BPO set up and 3 more years in retail and services.
I can do e-mail management, ticket system, phone support, administrative support, social media posting, basic graphic design using Adobe and Canva, report generation, light bookkeeping (QB and Xero), and JIRA management support. I believe that I would be the ideal candidate based on the fact that I have exposure to this line of business.