I bring a strong background in sales and customer service, shaped by hands-on experience in the BPO industry, where I learned how to connect with customers, meet targets, and thrive in a fast-paced environment. I've also explored freelance e-commerce sales, which helped me sharpen my digital selling skills and adapt to different customer needs. Recently, I’ve taken a keen interest in sales and marketing for the air conditioning industry, aiming to blend technical understanding with persuasive communication. On top of that, I’m actively pursuing customer support roles, driven by a passion for helping people and creating positive customer experiences.