- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 23 years old
- Location:
- Santa Marta, Magdalena, Colombia
- Experience:
- 1 year
WORK EXPERIENCE
TELEPERFORMANCE, (DISNEY+ STAR+)
Bilingual representative
Agust 2021 to November 2021 (4 months)
MARIA FERNANDA
HERNÁNDEZ GUZMÁN--
RELEVANT SKILLS
Learn with ease
Teaching
Good situation management
Maintein
customer
requirements
and
contribute to the overall improvement of
campaings/accounts.
Technical support through phone calls, and
chats.
Maintained a user satisfaction rating of 95%
month over month by providing responsive
tech support to clients.
I helped customers to solve their issues with
their subscriptions, i teached them to
subscribe, cancel and unhold their accounts.
TELEPERFORMANCE, (REDBUBBLE)
Bilingual content moderator
November 2021 to march 2023 (1 year, 4 months)
I protected the Intellectual properties from
important companies.
using the tools provided to me I organized the
properties deleted artworks and marked them
as completed as instructed.
EDUCATION HISTORY
TECHNOLOGY IN HOTEL AND TOURISM
MANAGEMENT AND ADMINISTRATION
Institution: Universidad del Magdalena
Currently studying.
CERTIFICATIONS
EF SET
EF Standard English Test
B2 Upper intermediate
2023
This is to certify that
maria hernandez
has successfully completed the EF SET Certificate
and has earned the English level:
Awarded on:
7 Apr 2023
Understanding the results
Your level of English is 55/100 on the EF SET score scale and B2 Upper Intermediate according to the Common European
Framework of Reference (CEFR). This score is calculated as an average of your reading and listening scores
Listening Section
46/100 B1 Intermediate
Reading Section
63/100 C1 Advanced
You understand most of what you hear in English on television,
radio or the internet; your English vocabulary allows you to
comprehend job-related language and most of what people
say about feelings and events.
Your command of English allows you to read both factual and
literary texts with ease, recognizing differences in style and
tone. You can understand complex technical writing on
unfamiliar subjects.
Can deal with most situations likely to arise whilst travelling
in an area where the language is spoken.
Can understand a wide range of demanding, longer texts,
and recognize implicit meaning.
Can understand the main points of clear standard speech on
familiar matters regularly encountered in work, school,
leisure, etc.
Can understand long and complex factual and literary texts,
appreciating distinctions of style.
www.efset.org/cert/N34NTy
LA CONTRALORÍA DELEGADA PARA RESPONSABILIDAD FISCAL ,
INTERVENCIÓN JUDICIAL Y COBRO COACTIVO
CERTIFICA:
Que una vez consultado el Sistema de Información del Boletín de Responsables Fiscales 'SIBOR', hoy martes 21 de
marzo de 2023, a las 16:12:25, el número de identificación, relacionado a continuación, NO SE ENCUENTRA
REPORTADO COMO RESPONSABLE FISCAL.
Tipo Documento
No. Identificación
Código de Verificación
Cédula de Ciudadanía-
Esta Certificación es válida en todo el Territorio Nacional, siempre y cuando el tipo y número consignados en el
respectivo documento de identificación, coincidan con los aquí registrados.
De conformidad con el Decreto 2150 de 1995 y la Resolución 220 del 5 de octubre de 2004, la firma mecánica aquí
plasmada tiene plena validez para todos los efectos legales.
Generó: WEB
Con el Código de Verificación puede constatar la autenticidad del Certificado.
Carrera 69 No. 44-35 Piso 1. Código Postal 111071. PBX- - Bogotá D.C
Colombia Contraloría General NC, BOGOTÁ, D.C.
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