Maria Fernanda Hernandez Guzman

Hello, my name is Maria Hernandez, I´m 20 years old, I study Hotel and Tourism management and I´m excited to submit my application for the customer service role. With 1 year and eight months of experience in customer service, I am confident in my ability to contribute to your team and help achieve its goals.

Throughout my career, I have gained experience in How to manage situations, good learning skills, and a fast answer to the customer’s requirements, all of which I believe make me a strong fit for this role. Additionally, I have a track record of 95% of user satisfaction.

At the Disney+ campaign, I was responsible for guiding the clients to improve their experience and give great service, where I did a successful job helping them through their issues. This experience has taught me the importance of being patient and giving an extra mile, which I believe aligns with the values of your company.

I am excited about the opportunity to bring my skills and experience to this company. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.