Hi I am Maria!
I am a Customer Service/Technical Care/Sales Representative.
I have experienced working with Sales and Telecommunications company with more than 11 years of customer service experience in which we cater telecommunication in postpaid and prepaid account support wherein we assist customers with billing inquiries, phone and equipment sales and purchases, returns and exchanges, home wi-fi and technical troubleshooting. I handle inbound and outbound calls. We also process payments and handle merchandise questions.
I also have worked for a sales account dealing with office products.
I am hardworking, persistent, passionate, and dedicated to my craft. In my years of service, I continuously aimed for
customer one call resolution and customer satisfaction.
Thank you for taking time to review my profile. I am confident that my job experience will make me an excellent employee.