Maria Era Canillo

While many people are stressed out when dealing with irate customers, I find it an exhilarating challenge!



During the past 8 years, I’ve assisted customers over the phone, via email, and online chats. I have outstanding problem-solving skills that allow me to respond to customer complaints or issues in a professional manner and offer resolutions. I have had a solid background in Customer Services and thoroughly enjoy talking to different customers.

I also provide a wide range of Administrative Services including:

🔹 Data Entry

🔹 Transcription,

🔹 Internet Research,

🔹 Email Support

🔹 Records Management

.... and more ....

I have good knowledge in Microsoft Word, Excel, Google Docs, Google Calendar, Google Spreadsheet and Desktop. I can easily learn and adapt to new software and programs.

My goal is to deliver excellent customer service that will assist in boosting the reputation and profitability of your organization. I'm looking forward to new challenges that could provide me opportunities to learn new techniques and where I can share my knowledge and expertise at the same time.