Maria Corazon Tek Ing

I had worked for a financial company with retail accounts as well as insurance and healthcare companies and obtained expertise on handling customer phone calls, both inbound and outbound. I have been providing exceptional service by answering the inquiries and providing resolution. My experiences in a high pressure environment have taught me attention to details, resilience and flexibility in using different tools provided by the client.

I also worked as an Operations Manager on a BPO company. I handled people, processes, data, quality, training and client facing.