Hi, I am Rina! I am your virtually alert social media manager and customer support associate. I am detailed and organized in gathering relevant data to provide precise solutions to my client’s needs. I follow a methodical approach to guarantee efficient social media management and customer service.
Here are the services I offer as a Social Media Manager:
Social Media Platform Management (Facebook | Instagram)
Social Media Profile Creation and Optimization
Build Brand Awareness & Credibility
Chatbot Development
Customer Service
I am a continuous learner. I take advantage of opportunities to help me expand my knowledge and skills. Currently, I am enrolled in Social Media Management training conducted by the Department of Informations and Communications Technology. We are halfway to completing the training and I have been learning a lot.
I can assure you that I have the accuracy, attention to detail, and a keen eye for creativity in design. I make sure to create branded graphics and content relevant to the business's objectives. Having experience as a Customer Support Associate for almost three years, I can say that I have good communication and customer service skills. I have worked with a team and definitely can work independently with minimum supervision.
As a Social Media Manager, I have done my work using:
Google Suite, Trello, Toggle - for project management
Sprout Social, Planable - for content scheduling and analytics
Canva - for graphics design and video editing
Streak - for customer relations management
Grammarly
My ultimate goal is to help your brand maximize the power of social media to grow your business. Hire me and let us take your business to the next level!
For more information, you can check out my social media pages:
Facebook Page Link: @virtuallyalertrina
Instagram link: @virtuallyalertrina
LinkedIn Page:Maria Carina Cantillo | LinkedIn