Maria Aimee Arevalo

Maria Aimee Arevalo Multi-Skilled Marketing VA About Me Hi there! I’m Maria Aimee Arevalo, your go-to multi-skilled Marketing Virtual Assistant. With hands-on experience supporting growing businesses, I take pride in making things run smoothly. Whether it’s email marketing, campaign management, customer support, eCommerce operations, social media management, or administrative tasks, I bring focus, creativity, and efficiency to the table. Professional Experience: Marketing and Customer Experience Assistant Sourcefit Philippines Account: Devlin's Online - WA, Australia (Cigar Business) (Sep 2022 - July 2024) Created weekly email campaigns and promotional emails with targeted copywriting, achieving record highs of 60% open rate and 10% click-through rate, significantly boosting customer engagement. Created daily sales tracking report in Excel to compare current performance with last year, enabling data- driven decisions and improving efficiency. Welcomed and engaged customers through calls and emails, strengthening connections and increasing loyalty. Personal Information Worked with the Marketing Director and a Marketing Expert on promotional campaigns, Shopify website editing, and the Dream 100 Marketing Project, improving --Caloocan City, National Capital Region overall campaign effectiveness and performance reporting. Coordinated with Graphic Designers to create compelling images and content for marketing emails and social media, enhancing engagement and driving increased Education: Bachelor of Science in Business Administration major in Marketing Management Our Lady of Fatima University 2018 - 2022 • Completed eVERSITY (eCurriculum) required subjects of Philippine Australian Cross border Education (PACE) • Commission on Higher Education (CHED-NCR) Student Financial Assistance Program (StuFAPs) Full Scholarship Grantee 2018 - 2022 Top 5 Skills Email Marketing Copywriting Graphic Design Customer Satisfaction SMM website traffic. Designed and optimized landing pages that effectively captured leads contributing to and higher increased sales conversion and improved rates, user engagement. Managed customer inquiries through calls and emails, providing prompt and effective solutions that improved customer satisfaction and contributed to a higher retention rate. Provided expert guidance on tobacco products, educating customers on options and best practices, which increased customer satisfaction and contributed to higher sales and repeat business. Managed Facebook group and guest schedules Certifications Social Media Marketing - September 2024 Australian Accent Course - October 2023 Certified Retail Tobacconist - April 2023 Digital Marketing Strategist - April 2023 Ecommerce Marketing Specialist - Nov 2022 Direct-Response Copywriting Specialist - June 2022