My name is Margaret and I have worked in several positions where I was required to interact with customers and provide exceptional service. I have experience in customer service, managing a client's inbox, Lead generation, Cold Calling, Appointment Setting, and Telemarketing. I would describe myself as confident, hard-working, someone who thrives under pressure and a type of person that always want to learn and grow. I have strong communication and problem-solving skills and I am proficient in the use of MS Office, Calendly, Zoho, Hubspot, Slack, Zendesk, Intercom, Google meet, Zoom and Microsoft Teams.