MARGARET CRNKOVICH
MOBILE - | EMAIL-
HIGH PERFORMING CONTRACT MANAGER and PROJECT DIRECTOR with 5 years of experience directing
process and technology improvements, streamlining quality control measures and driving efficiency and
results through the business chain. Strength navigating complex multi-tiered organizations, aligning
scattered stakeholders and providing efficient streamlined solutions to establish a positive work culture,
prioritize work streams and build consensus to reach target goals.
Strengths
• Program and Project Management
• Process and Document Auditing
• Financial Forecasting
• Training and Staff Development
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Data Collection & Analysis
Database Management
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Risk and Compliance Assessment
Contract Negotiations
Vendor Relations
Client Service
Customer Relations
Technical Writing
Professional History
PAWS CHICAGO, CHICAGO, IL (MAR 2019 – CURRENT)
DEVELOPMENT VOLUNTEER
• assist in developing and writing for grant proposals to foundations, persuasively communicating
the organization’s mission and programs to potential funders.
IBEW LOCAL 134, CHICAGO, IL (JAN 2016-PRESENT)
CONTRACT MANAGER
• Direct long-term results and maintain smooth continuity of process managing quality control
• Provide start-up counsel to over 100 new businesses on bonding, workmen’s comp policies and
registration needs with the Secretary of State
• Directly manage the contract negotiation process executing all communications to all
stakeholders to ensure proper scope of work, wages, working hours and job classification
requirements addressed and agreed upon
• Act as mediator resolving disputes between union and contractors, managing third party
involvement as necessary
• Lead teams in troubleshooting, fulfillment and delivery of complicated contracts to meet
bottom-line objectives
• Facilitate documentation adjustments, addendums, amendments, renewals and terminations of
on average of 500 contracts annually
• Create and manage quality control process for daily and monthly checks and balances to
guarantee “good standing” status of all contractors
• Coordinate and perform investigations of delinquent companies to determine if bond claims are
necessary. Evaluate supporting documentation such as pay checks, miscellaneous bank
documents, audits, etc. through contact with insureds, claimants, and other third parties.
Partner with attorneys, insureds, claimants, managers and principals to develop a focused
strategy for timely resolution of claims. Analyze claims activities and prepare and present
reports for management.
• Consistently provide operational analytics to improve upon and ensure streamlined process
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AMERICAN RED CROSS OF CHICAGO & NORTHERN ILLINOIS, CHICAGO, IL (AUG 2018-NOV 2018)
GRANT MANAGEMENT ASSISTANT VOLUNTEER
• Conducted foundation research with similar funding interests (disaster relief, blood services, and
service to the Armed Forces) to that of Red Cross, which assisted in the grant proposal process
of major national emergencies.
IBEW LOCAL 134, CHICAGO, IL (JAN 2015-JAN 2016)
EXECUTIVE CONTRACT DEPARTMENT DEVELOPER
• Managed team of employees overseeing ongoing audits of process, files and service delivery to
contractor clients and third-party stakeholders (insurance agencies, regulatory, etc)
• Created Standard Operating Procedure Guidelines for employees to monitor and improve
quality of contract compliance.
• Directed 3-month redevelopment of Contract Department that included first time ever
document audit of 1000+ contractor files, researching every account in database and
determining missing documentation, updating all files to reach 100% compliance. End result was
significant reduction of wasted staff time trying to find file information, leading to faster
response time for inquiries and new process implemented to manage document tracking
• Successfully managed team of rotating employees for large-scale projects to improve
efficiencies in department
• Co-led redesign of online portal for more efficient and user-friendly access for contract
accounts, working closely with IT Department to execute
• Led 2-month project of audit documentation for IBEW International Office
OTHER RELEVANT EXPERIENCE
IBEW LOCAL 134, CHICAGO, IL (JULY 2014-JAN 2015)
ADMINISTRATIVE ASSISTANT
Education
BFA – Bachelor of Fine Arts, English – June 2013
DePaul University, Chicago, IL | Sigma Tau Delta English Honor Society | National Society of
Leadership and Success
ContractsX – October 2017 |Harvard University
Certificate in Grant Writing – March 2018 |DePaul University, Chicago, IL
MARGARET CRNKOVICH | MOBILE - | EMAIL-
