At RealPage, I provide exceptional customer service and technical support for a property management software that focuses on vendor credentialing. I use my Salesforce skills to manage customer inquiries, troubleshoot issues, and resolve complaints in a timely and professional manner. I also collaborate with other teams to ensure customer satisfaction and retention.
I have over six years of experience in the customer service industry, working with both local and international clients in the telco and software sectors. I have a Bachelor's degree in Marine Transportation from the University of Cebu, which enabled me to travel to different countries and meet diverse people as a seafarer. I am passionate about learning new technologies, delivering quality solutions, and exceeding customer expectations.