An individual that has a good background in Finance, Customer Service, and Stakeholder Management. I have an extensive experience in Accounts Payable and handling large volumes of data. I am highly skilled in using several ERP system such as SAP, JDE as well as several web-based invoicing system for research and resolution. I am resilient under pressure and able to cope up with a fast changing environment while having a sense of responsibility on decision-making. A good team player while also capable of working with minimal supervision and able to handle people to produce results.
Personal Strenghts
- Resilient Under Pressure and able to quickly adjust to change
- Effective Delivery of Performance targets
- Excellent communication skills and with vast experience in working with various nationalities
- Collaborative and always looking for ways to simplify and establish efficient processes
- Advanced MS Excel Skills
Accomplishments
- Developed Efficiency Tools:
- Task Allocation Tool – enables reduction of average invoice workplace allocation process from 45-60 minutes to under 15 minutes.
- Email Tool – Creation of Rejection Letters to Vendor which consolidated the task from 3 employees to 1.
- Standardized Global Rejection Process and Escalated Issue Resolution Guidelines
- Creation of process work instructions
- Collaborated team members across 4 countries build our organization's global newsletter published quarterly which highlights achievements and current updates from the department
- Yellow Belt Certified – Team member in a project to improve process on resolving invoice with issues
- Overseeing and Completed several Process Migration from Onshore locations to local offices.