Marcel Sgambatti
- |-| Sao Paulo, BR | in/marcelsgambatti
Trilingual English-Spanish-Portuguese Project Manager | Scrum Master with 10+ years of hands-on experience leading agile
multidisciplinary teams. As my track record demonstrates, I can develop new projects and products, launch strategies to help
expand a company's line of business as well as supervise complex projects to completion. I also find myself with high
organizational skills and an appetite for tactical execution and curiosity. It is a privilege to have provided not only expertise in
analyzing data but also insights that drive successful results, working with high-end clients to develop channel strategies and
optimize products.
CAREER HIGHLIGHTS
TATA CONSULTANCY SERVICES| Brazil
Project Manager / Scrum Master | 05/2021 - Present
Jira excelence, setting up roadmaps and Journey boards
Produce and review PIPlanning and requirements with engineering, developers and designers
Develop and implement product strategies consistent with company vision and budget
Conduct scrum cerimonies - dailys, reviews, sprint plannings, retros. Remove blockers and support the PO
Identify high-end business partners, researching, contacting, and hiring a dedicated team to handle negotiations while conveying
the needs of stakeholders to ensure agile teams get excellent feedback to make the right product at the right pace
Manage OKR´s, team velociry and burndown, capacity vs load, risks and dependencies amongst vendors and other teams
Cross-functional coaching. Operate as a facilitator ensuring each product delivers its maximum value, coordinating the Product
Owner's tasks, and developing a trimestral work plan through PIP Planning events.
Facilitation of cross-project collaboration to ensure efficient execution and mitigate yield loss.
Efficient, hands-on project management to shape requirements, define key tasks, execute on key tasks, track project deliverables,
dependencies, and milestones throughout the complete project lifecycle.
Manage a portfolio of complex, ever-changing initiatives, including establishing and executing consistent PMO processes and tools
Build out standardized sizing, capacity and resourcing management framework and process within CX.
Expertise managing project portfolios and related processes (intake, evaluation, monitoring)
Highly collaborative, with an ability to optimally secure inputs from many cross functional teams.
MABLISSE BEDDING| Brazil
Scrum Master | 12/2017 - 03/2021
Expanded the company’s production, restructuring and implementing SCRUM, KANBAN, and LEAN processes in all eight
operations stations, which decreased by 15% the production costs, reduced 50% in the average production time of parts, and
increased total production by 30%.
Created a solid e-commerce and digital transformation project and implemented a sales funnel method country-wide with ten
salespersons, increasing the revenue by +750% in 12 months, increasing sales from 2 states to 12 states within 18 months, and
increasing customer base by 1500%.
Established corporate governance, created financial KPIs, and promoted a complete rebranding, repositioning the company in the
market, gaining visibility on social networks, especially on Google, and demand from our sales channels rose 500%.
Directed the tax, fiscal, and accounting auditing processes, noticing a growth of +33% in EBITDA after implementing changes.
Created a PMO department to deliver smaller PMOs within each department, going from 0 to 100% predictability in deliveries
Implemented a new ERP system, going from handmade production control in a notebook to an automated control through work
orders, integrating with the Accounting office system for automatic information sharing, optimizing 20% of the monthly time spent
by our financial department and 100% professionalization of all company departments with data-driven decisions.
SUPERA HOSPITAL PRODUCTS | Brazil
Head of Operations | 03/2017 - 12/2017
Upgraded the ERP software and defined new POPs, improving the administrative processes in the company.
Supervised the IT department, commercial back office, inventory, procurement, administration, and process implementation.
Oversaw and assigned positions, tasks, and responsibilities for a team of 5 members, creating dashboards and inventory
parameterization.
Elaborated and presented management reports to shareholders, supporting the sales force.
Marcel Sgambatti
CAREER HIGHLIGHTS (CONTINUED)
HYPERA | Brazil
Hypera Pharma is the largest Brazilian pharmaceutical company in terms of net revenue and market capitalization.
Project Manager | 06/2013 – 01/2017
Implemented product deliveries such as videoconferencing, SAP, SAP BW, antivirus and spam, high availability solutions with
data and application redundancy, Datacenter, and Netbackup.
Collaborated with multiple interdisciplinary teams to improve the company’s visibility through innovative products.
Provided first-line support to other departments, ensuring knowledge transfer related to product and process mastership to
eliminate the root cause (RCA) of severe issues.
Identified goals, metrics, and analytics to determine product value, continually making recommendations and refinements to
the product backlog.
Formulated tests and refined assumptions and hypotheses through user research, documenting, reviewing, and ensuring all
quality and change control standards were met.
TIVIT | Brazil
TIVIT is a Brazilian multinational of digital solutions, operating in 10 countries in LATAM.
Middleware Technical Support Coordinator | 08/2011 – 06/2013
Led a team of analysts, ensuring their maximum technical performance, increasing issue resolution speed by 40% due to
new onboarding and RCA documentation.
Communicated directly with the client business area to identify new requirements and functionalities.
Established new functional and technical specifications on the products, reaching their full potential.
Assisted the development and production team with knowledge exchange, presentations, meetings, documentation, and
other necessary tasks.
EDUCATION
Masters of Business Administration
Fundacao Getulio Vargas, Brazil | 2011
B.S. in Computer Engineering
Pontificia Universidade Catolica de Goias, Brazil | 2009
KEY SKILLS
Business Strategy
Strategic Communications
Strategic Planning
Web Development
Software development
IBM Websphere
Oracle Weblogic
Apache
App development
Java
PHP
Lean Startup
Agile Coaching
Kanban
Design Thinking
Risk Management
SharePoint
Shell Script
Infrastructure
Cloud Migration
Negotiation
Outsourcing
Agile Transformation
Scrum
Lean
Project management
Entrepreneurship
Sales
Marketing
Time Management
