Marcel Ezeokoye

Virtual Assistant & Customer Support Specialist with a proven record of driving sales and delivering exceptional client experiences. I help businesses handle customer inquiries efficiently, resolve issues promptly, and foster positive interactions that cultivate loyalty. Skilled in upselling, cross-selling, and matching solutions to customer needs to boost revenue.

I also manage calendars, organize inboxes, handle data entry, prepare documents, and coordinate travel for busy executives, ensuring smooth and stress-free operations. Proficient in CRM and project management tools. Known for clear communication, attention to detail, and working well under pressure without losing quality.

My goal is simple: turn every customer touchpoint into a long term relationship while helping your business grow.