Mara Tomic

Great customer service is not an option, it’s a must-have feature of your product.

I am an experienced customer support expert with an outstanding record of customer satisfaction .As a customer support expert, I like to support entrepreneurs in their work with passion and commitment.Having learnt the skill of customer interaction while providing tech support at Cart Care Company, I also helped design and build out support departments at a number of eCommerce and other startups.

For me, it goes without saying that I approach customers politely and nicely and keep an overview even in stressful situations. Honesty and loyalty are essential components of my work, which is why you can rely on my absolute discretion. With me you get an all-rounder who is familiar with all assistance tasks as well as with the challenges of online business.

Whether you are looking for an experienced costumer support admin, someone to train your support staff, my professionalism and determination will make sure to keep your customers happy!