Detail-oriented and dependable Digital Marketing Virtual Assistant and Customer Service Specialist with 4+ years of experience in e-commerce support, email marketing, and administrative assistance. Skilled in handling customer inquiries via phone, email, and chat, and experienced in tools like Mailchimp, Canva, and CRM platforms. Proven ability to manage social media content, execute email campaigns, and provide virtual administrative support to marketing teams. Adaptable, empathetic, and organized—committed to delivering exceptional service and efficient digital support in remote roles.