With 2 and a half years of experience in customer support via chat, email and phone, I take pride in being a fast learner, picking up relevant and trailblazer information and social aspects. Keeping up with trends and up to date styles. I am very communicative and a great listener with exceptional time management.
I have been able to reach higher positions, such as analytics of the sales product or agent management; this being the most special, the opportunity to manage a full team of up to 15 people to guide them through multiple company guidelines.
Born and raised in Venezuela, my home country. I have always been interested in languages and different cultures, which introduced me to a fulfilled way of life that I am grateful for. Being able to relocate to another country, helped me grow into my skin and flourish every single opportunity I get. Getting to learn how to engage in the customer service occupation has been hugely fulfilling for me as well as helped me create a strong work ethic that introduced me to a richer style of living, enjoying what I do in the office as a I do on my free time.