Professional Summary:
Results-driven professional with over 9 years of experience as a Sales Manager and 4 years in Logistics Management. Skilled in overseeing end-to-end operations across sales, warehouse management, production planning, purchasing, and import/export (Impex) activities. Proven track record in achieving sales targets, managing key accounts, and ensuring customer satisfaction through strategic business development and operational excellence.
Sales Management Experience (9 years):
- Led and motivated the sales team to consistently meet and exceed revenue goals.
- Developed and implemented effective sales strategies and marketing plans.
- Managed client relationships, negotiated contracts, and handled customer inquiries and concerns.
- Responsible for accounts receivable collections, account reconciliation, and maintaining accurate sales and financial records.
- Conducted market analysis to identify new business opportunities and expand market share.
- Coordinated with production and logistics teams to ensure on-time delivery and customer satisfaction.
Logistics Management Experience (4 years):
- Supervised warehouse operations, ensuring accurate inventory control and efficient material handling.
- Managed production planning and scheduling to align with sales forecasts and customer requirements.
- Handled purchasing and supplier coordination, ensuring timely procurement of materials and cost efficiency.
- Oversaw Impex (Import and Export) processes, including documentation, compliance with customs regulations, and coordination with freight forwarders and government agencies.
- Implemented process improvements to enhance productivity, accuracy, and cost savings across logistics functions.
Core Skills:
- Sales Strategy & Business Development
- Customer Relationship Management
- Accounts Receivable & Reconciliation
- Warehouse & Inventory Management
- Production Planning & Purchasing
- Import/Export (Impex) Operations
- Cross-functional Coordination & Leadership
- Negotiation & Vendor Management
- Data Analysis & Reporting