Manilyn Lirios

 Experienced Sales & Customer Service Professional | Appointment Setter | Virtual Assistant | Lead Generation Specialist

With over five years of experience in customer service, sales, and virtual assistance, I have built a career centered around helping businesses connect with customers, drive sales, and streamline operations. My background spans multiple industries, including BPO, logistics, eCommerce, healthcare, and retail, allowing me to develop a versatile skill set in lead generation, appointment setting, order processing, and client relationship management.

🔹 Sales & Lead Generation: I’ve worked as an Inside Sales Representative for companies like The Joint Chiropractic, setting patient appointments for free consultation exams and adjustments. I also have extensive experience in B2B & B2C sales, outbound/inbound calling, and closing deals in telecom, eCommerce, and roadside assistance.

🔹 Customer Service & Support: From handling urgent roadside assistance calls to managing high-volume order processing for AVAS Flowers and Bradford Exchange, I know how to resolve customer concerns, enhance retention, and provide top-tier support.

🔹 Virtual Assistance & Admin Support: My experience as an Admin Associate in Logistics and eCommerce Specialist has made me proficient in CRM systems (Zendesk, AMOS, DOS BASE, Internal CRM), data entry, scheduling, and order management. I also create engaging social media content using Canva Pro.

I’m passionate about helping businesses improve their customer experience, optimize workflows, and boost revenue. Whether it's setting appointments, driving sales, or handling customer inquiries, I bring efficiency, professionalism, and a results-driven approach to every role.

📩 Let’s connect! I'm open to new opportunities in customer service, sales, virtual assistance, and lead generation. Feel free to reach out!