Malaya Tacatani Bolito

MALAYA BOLITO Cebu City, Cebu 6000 | - |- Professional Summary A dedicated professional with over a decade of experience in corporate and freelance environments, offering extensive knowledge and a meticulous approach to work. Possessing comprehensive skills in General Administrative Support, Customer Service, Data Entry, Lead Generation, Social Media Management, E-commerce Store Management, SEO, Project Management Tools, and Internet Research. Proficiency includes advanced use of Google and Microsoft applications, basic Photoshop expertise, and efficient computer operation. A commitment to high-quality results, integrity, and a strong work ethic consistently ensures streamlined execution of complex tasks for executives and senior management. Adept at enhancing accuracy and productivity, ready to contribute expertise to a dynamic and resultsdriven team. Websites, Portfolios, Profiles • https://www.linkedin.com/in/malaya-bolito-111a78115/ • https://www.upwork.com/freelancers/~01f0ab0ebe6389c6f5 Skills • Administrative support • Social Media Management • File organization • Scheduling and calendar management • Microsoft and Google Software • Customer Support • Ecommerce Store Management • Excel spreadsheets • Record keeping • Data organization • CRM management • Target audience identification • Direct mail campaigns • Qualifying and prospecting leads • Research and reports generation • LinkedIn sales navigator • Attention to detail • Problem-solving abilities • Multitasking • Adaptability and flexibility • Verbal and written communication Work History Lead Generation Specialist Ripple Impact – Washington, D.C. (Remote) 02/2022 to 11/2024 • Increased lead generation by 50% through the implementation of targeted email campaigns and personalized outreach strategies in linkedin. • Managed scheduling and communication, handling approximately 50+ emails and calls per day, significantly streamlining executive correspondence. • Collaborated with sales teams to ensure accurate lead tracking and timely follow-ups, enhancing overall customer experience and satisfaction. • Increased lead generation by implementing targeted email campaigns and personalized outreach strategies. • Developed successful social media marketing strategies to generate new leads and expand brand visibility. • Maintained an up-to-date knowledge of industry best practices and trends, applying relevant findings to the optimization of lead generation processes. • Aligned marketing initiatives with sales objectives, maintaining open communication between departments for seamless execution of integrated campaigns. Administrative Assistant, Virtual Assistant, Social Media Manager 05/2018 to 07/2024 Upwork • Top Rated Plus Freelancer with over four years of excellence in Administrative Support, Customer Service, and Office Management • Proficient in a wide range of responsibilities, including administrative assistance, data entry, lead generation, and social media management • Expert in e-commerce product listing and internet research, consistently delivering beyond expectations • Highly skilled in computer operations, with advanced knowledge of Google and Microsoft Office applications • Creative proficiency in graphic design tools such as Canva and Photoshop for creating visual content • Proven success in streamlining complex processes for executives and senior management, enhancing CRM and SEO strategies • Committed to excellence, continuously setting and surpassing high-performance benchmarks Administrative Assistant 05/2015 to 07/2018 PECOJON - The Peace and Conflict Journalism Network • Streamlined office management and organizational activities, ensuring efficient financial oversight, including check preparation, disbursements, and meticulous bookkeeping • Managed petty cash with precision, coordinated timely utility and bill payments, and maintained budget-conscious office supply inventory • Implemented an organized and easily navigable filing system, granting swift access to essential documents for key staff members • Processed staff honorarium requests with accuracy and maintained up-to-date transaction records in the cash book system • Skillfully transcribed audio materials, contributing to effective communication and documentation processes Purchasing Department Secretary 03/2012 to 05/2015 Sunstar Corp. – Cebu City, Cebu • Streamlined office operations by proficiently managing mail distribution and implementing organized filing systems, both physical and digital • Leveraged advanced computer and office technology skills for seamless daily operations • Expertly maintained inventory records, sourced suppliers, and processed purchase orders in compliance with organizational guidelines • Conducted market analysis to monitor material availability, optimizing procurement strategies • Entrusted with financial responsibilities as the acting company cashier, guaranteeing precise transaction processing Education Bachelor of Science: Entrepreneurship 04/2018 UNIVERSITY OF SAN JOSE RECOLETOS - Cebu City Languages English Tagalog Waray - Waray Bisaya