Mala Moonilal-Maharaj
PHARMACIST | DIGITAL MARKETER | EXECUTIVE
ASSISTANT
Address: Hosein Ave, Gulf View La Romaine, Trinidad & Tobago
Contact:- | Email:-About Me
Results-driven Sales and Marketing Professional with 6 years of leadership experience in healthcare
operations, customer service, and pharmaceutical sales. With a background as a licensed pharmacist, I
bring a unique edge in understanding consumer behavior, market trends, and product positioning within
the health and wellness industry. Specialized in digital marketing, lead generation, CRM systems, and
sales strategy with 3 years exerience. My healthcare foundation enhances my ability to connect with
customers, communicate value clearly, and deliver solutions that drive both trust and sales.
Work Experience
Co-Founder, Chief Operating Officer & Marketing Manager | Healthy Mind Foundation 2023-April
2025 (Voluntary Charity Work)
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Co-founded and currently oversee the strategic and operational activities of a non-profit mental
health organization dedicated to promoting mental wellness initiatives within underserved
communities.
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Develop and implement the foundation’s marketing and communications strategy across digital,
print, and community-based channels.
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Manage social media campaigns, event promotions, press releases, and donor engagement
strategies.
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Monitor and analyze engagement metrics to optimize outreach campaigns and boost community
participation.
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Collaborate with mental health professionals to create educational and awareness content
tailored to various audience groups.
Pharmacist, Operations Manager & Social Media Manager | Trinity Meds Pharmacy, San Fernando-
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Plan and execute social media strategies to promote pharmacy services and health awareness.
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Create engaging health-related content and manage online customer interactions.
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Analyze social media metrics to optimize digital outreach and engagement.
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Provide pharmaceutical care, including dispensing, patient counseling, and vaccination services.
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Manage daily pharmacy operations: inventory control, procurement, staffing, and regulatory
compliance.
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Develop and implement operational policies to improve service efficiency and quality.
Pharmacist | Massy Stores Pharmacy-
Pharmacist | St Joseph Medical Associates-
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Provided inpatient and outpatient pharmaceutical services within a multidisciplinary healthcare
setting.
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Prepared and dispensed medications, monitored patient therapy, and provided medication
counseling.
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Participated in ward rounds and collaborated with medical teams for effective patient care
management.
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Managed controlled drugs and maintained accurate records in compliance with health authority
regulations
Education
Strategic Customer Relationship Management & Sales Technique Specialization | HubSpot
Academy (In Progress)
A five-course specialization focused on developing sales enablement strategies, managing leads with
HubSpot CRM, optimizing sales processes, and leveraging data for performance tracking. The program
covers prospecting, lead qualification, sales reporting, and creating frictionless sales experiences.
Google Digital Marketing & E-commerce Professional Certificate | Coursera
A seven-course certification covering the fundamentals of digital marketing and e-commerce. The
program focuses on attracting and engaging customers through search, social media, and email
marketing, measuring performance through analytics, and building and managing e-commerce stores to
drive sales and customer loyalty.
Scheduling Posts On Hootsuite
A hands-on project-based course that teaches how to add social media platforms to Hootsuite, schedule
posts across multiple channels, and utilize key functionalities of the Hootsuite dashboard to streamline
social media management
Bachelor Of Pharmacy (BSc Pharmacy) | University Of The West Indies-
A four-year degree program that integrates medical sciences, pharmaceutical sciences, and pharmacy
practice. The curriculum includes anatomy, physiology, biochemistry, microbiology, pathology,
pharmacology, pharmaceutics, medicinal chemistry, pharmacokinetics, and patient counseling. It also
covers pharmacy law, biostatistics, research methodology, pharmacy practice management,
complementary and alternative medicine, and drug information evaluation.
CAPE | Iere High School 2012 – 2014
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Communication Studies
Caribbean Studies
Chemistry (Unit 1 & 2)
Biology (Unit 1 & 2)
Environmental Science (Unit 1 & 2)
CSEC | Iere High School 2007 – 2012
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English A
English B
Geography
Biology
Mathematics
Additional Mathematics
Physics
Chemistry
Information Technology
Social Studies
Skills & Abilities
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Sales Enablement & Strategy
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Lead Generation & Management
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Sales Reporting & Analytics
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Customer Relationship Management (CRM)
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Employee Onboarding for Sales
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Search Engine Optimization (SEO)
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Search Engine Marketing (SEM)
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Social Media Marketing
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Meta Ads
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Email Marketing
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Marketing Analytics
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Building and optimizing e-commerce websites using Shopify
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Market research and audience segmentation
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Canva Graphic Design & Content Creation
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Operational Management
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Team Leadership & Development
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Sales & Customer Engagement
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Medication Therapy Management
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Regulatory Compliance & Risk Management
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Pharmacological Expertise & Drug Safety
MEDICAL RESEARCH & PUBLICATIONS
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Pubmed Publications | Pharmacist Rethink Through A Planetary Health Lens. Authors: Mala
Moonilal, Sandeep Maharaj, Satish Jankie, Darren Dookeram.
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On Going Publication | The Perception Of Medicinal Marijuana Use By MBBS & Pharmacy
Students
EXTRA CURRICULAR
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President of the Leadership Council
President of The Movement and Encouragement of Dharmic Services
Director and Playwright of multiple productions.
Zumba Instructor
