Makar Shmigel Oleksiiovych

 Makar Shmigel Oleksiiovych Virtual Assistant +380 - - EDUCATION May 2024 Volyn Scientific Lyceum, Lutsk High School Diploma RELEVANT SKILLS Telephone and email etiquette Accurate data entry Customer service Administration and documentation Digital fluency Microsoft Teams Google Workspace CAREER OBJECTIVE Adaptable, independent, and organized Virtual Assistant about year experience providing multi-functional administrative support. A Certified Administrative Professional (CAP) adept in project management, scheduling, and budgeting. Keen to leverage technological competence and time management skills to support senior leaders to thrive in their field. PROFESSIONAL EXPERIENCE June 2023 – May 2024 Virtual Assistant PZU Ukraine, Remote Assumed responsibility for telephones and emails, directing individuals through appropriate channels, with an average of 12 inquiries per hour answered Proofread and edited 100+ documents throughout tenure for internal dissemination, correcting for spelling, grammar, and consistency Organized regular meetings, special events, and associated travel as needed Performed data entry for various standard forms and human resources activities as needed, including payroll processing Ensured effective records management with a discrepancy rate of less than 3% Utilized scheduling software, namely Google Calendar, in collaboration with consultants, to maintain schedules and facilitate events coordination