I am a brilliant accountant, a skilled customer service professional, telemarketer, quality analyst, with 2+ years experience in delivering excellent customer service delivery, adept in customer service skills and techniques, product knowledge and retention, product analysis, problem solving skills, time management skills, data entry skills, customer behavior management, troubleshooting skills, excellent communication skills, organizational skills. I am proficient in the use of Siebel CRM application, Agility Convergence, Customer Life cycle Management applications and other customer database management applications.