Maitim Nate Ishaya

I am a dedicated and versatile professional with strong experience across customer service, healthcare administration, and virtual assistance. My career has been defined by a commitment to delivering excellent client support, optimizing operations, and maintaining accuracy in fast-paced environments. I bring a proven ability to manage diverse responsibilities, from handling sensitive healthcare data and processing insurance claims, to providing administrative support and ensuring seamless communication between clients and organizations.

In my previous roles, I have successfully served as both a Health Insurance Desk Officer and Customer Service Representative, where I built expertise in claims management, client relations, and problem resolution. These positions required not only attention to detail and regulatory compliance, but also strong interpersonal skills to communicate complex information clearly and effectively. Additionally, my experience as a Virtual Assistant has strengthened my organizational and multitasking abilities, enabling me to manage executive schedules, coordinate tasks, and streamline workflows with professionalism and efficiency.

With a B.Sc. in Biochemistry and proficiency in CRM tools, I bring analytical thinking, critical problem-solving, and adaptability to every role I take on. I am fluent in English and Hausa, with working knowledge of French, making me well-equipped to engage with clients and colleagues in multicultural settings.

I pride myself on being proactive, reliable, and client-focused, with a passion for delivering results that drive organizational success. I am eager to bring my skills, experience, and professionalism to a team where I can add value while continuing to grow and develop.