Maisie Nzive

I have successfully completed my Bachelor in Mathematics and Computer Science, certificate in Data Science Fundamentals and certificate in MS office and basic accounting. I have worked with over 1000 clients and ensuring all issue were attended to and achieved this by creating a duty Rota and assigning clients to different support staff based on their abilities. Ensure availability and reliability of systems information to clients through trainings, ensure ICT software development standards are followed for maintenance and knowledge transfer to other support staff as well as software implementation.

Work experience

Company: MijiniTech

Experience: April 2022 to date

Job tittle: Business System Analyst

Roles and responsibilities:

• Analyzing client’s business needs, coming up with the budget based on the clients needs.
• Liaising between the Software Engineering department and the Management.
• Understanding the company's strategic business needs and aligning priorities to match the same.
• Developing products, business cases, plans and proposals for the company.
• Writing technical & sales proposal for submission to potential clients
• Analyzing the design of technical systems and business models.
• Sourcing and implementing new business technology solutions.
• Finding technological solutions to business requirements.
• Producing reports on application development and implementation.
• Running A/B tests and analyzing data.
• Analyzing data to inform business decisions.
• Identify and resolve project issues
• Analyze complex business problems and determine an IT solution
• Gather data and analyze business and user needs
• Provide recommendations on hardware and software procurement to support client's business goals
• Coordinate the development of documentation to enable implementation and turnover of the process of system
• Define objectives and scope of business system
• Work closely with managers and end users to determine best IT solution
• Conduct project implementation & post-project evaluation
• Enhancing the quality of company products and services