Mairalyn Añonuevo Belarma
TERTIARY EDUCATION:
Bachelor of Science in Tourism
Management
Pamantasan ng Lungsod ng
Marikina
Graduated: March 2019
WORKING EXPERIENCE
San Miguel, Pasig City 1600
Cashier (Savemore Market) February to June 2016
Service Crew (McDonald’s QSCV) November 2016 - 2017
Telephone Operator/Cashier (Sogo Hotel EDSA Cubao) May 2019 – June 2020
Application Tech Support Practitioner (Accenture Inc.) May 2021 to February 2024
Service Desk Analyst Level 1 Support – (Espire Infolabs Inc) June 2024 to Present
PERSONAL SKILLS
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mairalyn.belarma1997@ gmail.com
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Able to operate under pressure and dealing with irate customer
Adaptability
Attention to details.
Customer Service and Service Desk Support
Active listener
COMPUTER SKILLS
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MS Office
Hardware skills
Basic troubleshooting for browser
Basic troubleshooting for Outlook and Teams
CHARACTER REFERENCE
Cindy T. Laforteza (Director at Alumni, Placement & Business
Development Office, Pamantasan ng Lungsod ng Marikina Contact
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Ma Geldane Esporlas – Team Leader (Accenture Inc. Marriott
Project)
Contact #:-
I hereby declare that all the information provided above is accurate to the best of my knowledge.
Mairalyn A. Belarma
