Mairalyn Belarma

Mairalyn Belarma

$10/hr
Experienced in Service Desk, Managed complex technical issue and delivery excellent service.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
28 years old
Location:
Pasig, Metro Manila, Philippines
Experience:
4 years
Mairalyn Añonuevo Belarma TERTIARY EDUCATION: Bachelor of Science in Tourism Management Pamantasan ng Lungsod ng Marikina Graduated: March 2019 WORKING EXPERIENCE San Miguel, Pasig City 1600 Cashier (Savemore Market) February to June 2016 Service Crew (McDonald’s QSCV) November 2016 - 2017 Telephone Operator/Cashier (Sogo Hotel EDSA Cubao) May 2019 – June 2020 Application Tech Support Practitioner (Accenture Inc.) May 2021 to February 2024 Service Desk Analyst Level 1 Support – (Espire Infolabs Inc) June 2024 to Present PERSONAL SKILLS - mairalyn.belarma1997@ gmail.com ▪ ▪ ▪ ▪ ▪ Able to operate under pressure and dealing with irate customer Adaptability Attention to details. Customer Service and Service Desk Support Active listener COMPUTER SKILLS ▪ ▪ ▪ ▪ MS Office Hardware skills Basic troubleshooting for browser Basic troubleshooting for Outlook and Teams CHARACTER REFERENCE Cindy T. Laforteza (Director at Alumni, Placement & Business Development Office, Pamantasan ng Lungsod ng Marikina Contact #:- Ma Geldane Esporlas – Team Leader (Accenture Inc. Marriott Project) Contact #:- I hereby declare that all the information provided above is accurate to the best of my knowledge. Mairalyn A. Belarma
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