JOB OBJECTIVE:
To secure a career opportunity that allows me to fully utilize my training and skills, share my previous work knowledge and experiences while making a significant contribution to the success of the company.
PERSONAL INFORMATION:
NICKNAME: Mhe
BIRTHDAY: 03 March 1986
HEIGHT: 5’2
WEIGHT: 170lbs.
CIVIL STATUS: Single
NATIONALITY: Filipino
EDUCATIONAL BACKGROUND:
St. Albert the Great School
High School Diploma, 2000 - 2004
St. Albert the Great School
Elementary Diploma,-
WORK QUALITIES AND SKILLS:
- Efficient in working under pressure with minimal supervision.
- Working hours flexibility. Ability to work in shifting schedules.
- Good Communication Skills, Customer Service.
- English Language Proficient.
- Basic Knowledge in MS Office Suite Applications: MS Word, MS Excel and MS Powerpoint.
- Experienced in Podio and Batch Dialer Application
WORK EXPERIENCES:
Domestic Helper (October 2006 - March 2012)
Oslo, Norway
Customer Service Associate (September 2011)
SITEL, First Data Corp.
BCEZ Loakan Road, Baguio City PH
Local Escalations Desk Associate (November 2013)
SITEL, First Data Corp.
BCEZ Loakan Road, Baguio City PH
Call Monitoring Specialist (June 2016 – March 2019)
SITEL, First Data Corp.
BCEZ Loakan Road, Baguio City PH
Real Estate Virtual Assistant (January 2021 – March 2021)
Virtual Excellence.
Tennessee, U.S
CHARACTER REFERENCES:
Desi Jan Floresca
Coach/Supervisor
Sitel, Fiserv.
BCEZ Loakan Road, Baguio City
Contact Number: -
Jayvilyn Dela Cruz
Coach/Supervisor
Sitel, First Data Corp.
BCEZ Loakan Road, Baguio City
Contact Number: -
John Jimenez
Former Coach/Supervisor
Sitel, First Data Corp.
BCEZ Loakan Road, Baguio City
Contact Number: -
