Madhur Aggarwal

I am a seasoned professional with a rich and diverse background in project management, strategic consulting, and business analytics. Over the years, I have honed my skills and expertise across various industries, delivering impactful results and driving organizational growth. 

In my current role as a Manager at Takshashila Consulting within the Hilti Group, I lead cross-functional projects aimed at optimizing operational efficiency and enhancing customer satisfaction. Through strategic planning and process optimization, I have successfully achieved a 12% reduction in repair order cycle time and identified and eliminated five bottlenecks, resulting in significant cost savings and improved turnaround time. Additionally, I have spearheaded the digitization of processes, leveraging Power BI and SQL reports for real-time tracking and data-driven decision-making. 

Prior to joining Takshashila Consulting, I served as a Consultant-II at EXL, where I played a key role in developing data-driven Go-to-Market strategies for a global luxury retailer. Utilizing advanced analytics tools and segmentation techniques, I contributed to a 20% increase in sales and improved customer retention. I also led cross-functional collaboration efforts to develop product management strategies and expand into new markets, driving significant customer growth and automation for enhanced efficiency.

During my tenure at WNS as a Business Analyst, I revamped sales plans for Fortune 500 companies, implementing highly effective Go-to-Market strategies that resulted in a remarkable 50% increase in efficiency. I also demonstrated exceptional research and strategic planning skills, collaborating with cross-functional teams to streamline processes and expedite decision-making.

Throughout my career, I have been recognized for my ability to lead transformative initiatives and drive business growth. I am passionate about leveraging data-driven insights and innovative solutions to solve complex challenges and deliver exceptional results for my clients and stakeholders. With a strong track record of success and a commitment to excellence, I am poised to make a significant impact in any organization I work with.