Madan Mohan B.M.
Bangalore, India
(Mobile: -)
Email:-
Objective
To secure a stable career in progressive and established multinational company where in my abilities,
training skills and experience will have an application and provide opportunities for professional growth
and development.
Profile
Professionally oriented with 20 years plus of international exposure in Food & Beverage Management.
Expertise in handling a diverse range of operations entailing facilities, training and budgeting.
Career Summary
Assistant Project Manager Catering Services
Como Facilities management Muscat Sultanate of Oman
May 2018- March 2020
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Ensure profitability of operations and supervise all aspects of events management Including
menu-planning, monitoring food presentation and service to ensure compliance with quality &
hygiene standards.
Preparation & monitoring of Food & Beverage budgets and responsible for sales, costs and
inventory control.
Handle outdoor parties and plan & execute functions.
Conducting training sessions to F & B team for smooth flow of operations.
Handling operational functions like pre-shifts staff briefings, creating the duty roster, vacation
plan Food preparation, Service Excellence, Teamwork and support service staff.
Developing and implementing procedures, control systems for maintaining hygiene and quality
standards.
Leading efforts for streamlining processes and generating cost savings in operations.
Co-ordinate with supporting teams for upkeep of Food & Beverage and operating equipment in
perfect working order through preventive periodic maintenance and as applicable.
Familiar with financial reporting systems including cost control, stock management and P&L.
Planning ahead whilst at the same time organising short term activities.
Regional Manager - Food & Beverages
JP Morgan Chase –
Bangalore/Hyderabad India
September 2015 – December 2016
J.P. Morgan is a global leader in financial services, offering solutions to the
World’s most institutions in more than 100 countries.
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Ensure profitability of operations and supervise all aspects of vendor management
including menu-planning, monitoring food presentation and service to ensure compliance
with quality & hygiene standards.
● Handle outdoor parties and plan & execute functions.
● Conducting training sessions to F & B team for smooth flow of operations.
● Handling operational functions like pre-shifts staff briefings, creating the duty roster,
vacation plan Food preparation, Service Excellence and Teamwork to vendors and support
service staff.
● Developing and implementing procedures, control systems for maintaining hygiene and
quality standards.
● Leading efforts for streamlining processes and generating cost savings in operations.
● Co-ordinate with supporting teams for upkeep of Food & Beverage and operating
equipment in perfect working order through preventive periodic maintenance and as
applicable.
Skills
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strong communication and interpersonal skills
ability to think and take initiative
tact and diplomacy
team working skills
ability to lead and motivate staff
administrative ability and IT literacy
numeracy and financial skills in order to manage a budget
an appreciation of customer expectations and commercial demands
stamina and the ability to work under pressure
a well-organised approach to work
flexibility and the ability to solve problems in a pressurised environment
customer-facing experience
experience in improving service delivery
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Drive and determination to improve standards and profitability.
Food & Beverage/Rooms Division Manager
Ministry of Defence
Muscat, Sultanate of Oman
September 2010 – September 2014
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Effectively managing the daily operations of Food & Beverage Outlets in the hotel.
Setting sales targets for staff and monitoring them to ensure that they are met.
Recruiting staff, training them up and then monitoring their performance.
Constantly focusing on profitability and growth.
Striving to create a relaxing and welcoming ambience for customers.
Identifying other revenue stream opportunities.
Organising conferences, wedding receptions and banquets.
Making sure presentation, recipes and services are consistent throughout the hotel.
Demonstrating visible operational leadership and management to the hotel staff.
Promoting a culture of continuous improvement throughout the hotel.
Knowledge of health & safety regulations, food safety, licensing laws and cash handling.
Having a solid understanding of all hotel functions.
Familiar with financial reporting systems including cost control, stock management and
P&L.
Planning ahead whilst at the same time organising short term activities.
Manager – All Day Dining / Room Service
Crowne Plaza
Salalah, Oman
October 2009 to August 2010
Assistant Manager – Room Service
Grand Hyatt
Muscat, Oman
April 2007 to March 2009
Assistant Banquet Manager – Banquets
Grand Hyatt
Muscat, Oman
April 2006 to March2007
A range of versatile and contemporary meeting rooms totaling 1000 square metres of floor area,
ideal for a variety of meetings and events, from conferences and seminars to large seated
banquets, boardroom meetings or dinner parties. Guests can also enjoy offsite catering services.
The Afrah Ballroom can seat up to 500 guests for a lavish banquet and is divisible into three
separate rooms to host smaller meetings or events. A pre-function area, accommodating up to
200 people for cocktails, is conveniently located adjacent to the ballroom.
Three further meeting rooms, Habrout, Lubaan and Yashbum, cater for groups from 8 to 50,
ideal for breakout and brainstorming sessions for large seminars and workshops, or boardroom
meetings.
For intimate meeting, the following boardrooms can be requested:
● Seeb Meeting Rooms 1 and 2
● Fahal Meeting Rooms 1 and 2
● All 4 boardrooms can accommodate up to 10 people each
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Assistant Restaurant Manager – Tuscany Italian Restaurant
Grand Hyatt
Muscat, Oman
April 2004 to March2006
Head Waiter Tuscany Italian Restaurant
Grand Hyatt
Muscat, Oman
January 2000 – April 2004
Waiter Tuscany Italian Restaurant
Grand Hyatt
Muscat, Oman
January 1999 - January 2000
Waiter Banquets
Grand Hyatt
Muscat, Oman
March 1998 - January 1999
Waiter Memories of China
Taj Residency
Bangalore, India
January 1993 to March 1998
Awards / Recognition
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Member of the Grand Hyatt Muscat Opening Team.
Tuscany won the best Italian Restaurant in the town for the years 2004 to 2007.
Number of Memorandums with regards to Innovative ability/appreciation by managers.
Won the Employee of the Month – Grand Hyatt.
Qualification
Bachelor of Commerce
July 2009 to June 2012
Diploma in Food and Beverage
January 1993 to November 1995
Key Technical Skills
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Proficient in MS Office Applications:
❖ Word
❖ Excel
❖ Power Point
❖ Outlook
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Personal Details
Date of Birth: April 21, 1975
Gender : Male
Civil Status: Married
Nationality:
Indian
Passport:
L- (Valid till-)
● Opera Hotel Edition – Version 4.0
Micros Billing System
Fidelio 6.0
Scala
Triton Hotel Edition Version 2.5.2