Mack Daniel Duromal

I’m a dedicated and detail-oriented customer support professional with a strong background in live chat assistance. With years of experience helping customers in fast-paced environments, I’ve developed a passion for delivering prompt, clear, and empathetic support. I’m skilled at managing multiple conversations at once, resolving issues efficiently, and using tools like Zendesk to enhance the customer experience. I thrive on turning challenges into opportunities to build trust and satisfaction, and I’m always looking for ways to improve both the process and the service.