Mabel Menard

MABEL CHUM MENARD, MS, MA, MBA/HRM 1140 N. LaSalle Drive, Apt 817 Chicago, Illinois 60610 EDUCATION MBA/HRM University of Phoenix, Phoenix, AZ 2008 MA in Clinical Psychology (interim degree) Chicago School of Professional Psychology, Chicago, IL (APA accredited) Psy.D candidate, ABD in Clinical Psychology, dissertation draft submitted 1998 MS in Clinical Psychology Radford University, Radford, VA 1992 BA cum laude in Social Science Radford University, Radford, VA 1990 WORK EXPERIENCE Business Strategy Consultant 2017-present MC Menard, Chicago, IL I use a problem-solving approach to assess business needs, analyze available resources and limitations, and make solution-oriented recommendations. I consult primarily with small businesses and nonprofits. Director of Administration- Chinese Mutual Aid Association, Chicago, IL § Member of Executive Management Team § Member of Compensation Review Committee § Member of Retirement Plan Committee § Oversight of the following departments: Human Resources, Information Technology, Operations, Compliance § Drafting and reviewing policies and procedures § Quality improvement and compliance activities § Supervision of full-time and part-time staff, contractors, and interns § Staff training programs Position eliminated due to corporate restructuring Interim Executive Director- Chinese American Museum of Chicago, Chicago, IL § Temporary coverage of overall administration, operations, programming, and public relations for nonprofit museum at the request of the Chinatown Museum Foundation Board, which governs the museum § Supervision of full-time and part-time staff and interns § Quality improvement activities § Reviewing technology needs of the organization § Human Resources and personnel activities § Accountability to Chinatown Museum Foundation Board of Directors § Assist in search for permanent Executive Director Executive Administrator Adapt of Illinois, Chicago, IL § Member of Executive Team § Billing and data analysis § Drafting policies and procedures § Quality improvement activities § Human Resources and personnel activities Position eliminated due to corporate restructuring - Menard Page 1 of 7 WORK EXPERIENCE (CONT’D) Executive Director Chinese American Museum of Chicago, Chicago, IL § Overall administration, operations, programming, and public relations for nonprofit museum § Supervision of full-time and part-time staff and interns § Development of employee handbook and operations manual § Quality improvement activities § Reviewing technology needs of the organization § Human Resources and personnel activities § Accountability to Chinatown Museum Foundation Board of Directors - Campus College Chair- University of Phoenix, Chicago, IL § Accountable for overall campus management of four colleges (Humanities, Arts & Sciences, Criminal Justice, Health Professions) plus Bachelor’s degree in Human Services and Health Administration programs § Evaluation and approval of field experience sites for Human Services student placement § Faculty supervision, including hiring, training, scheduling, and performance reviews § Student services, including academic and behavioral issues § Staff and faculty training on regulatory compliance and best practices § Coordination of events relating to career integration for degree programs and community engagement § Organization of special events, guest speakers, and screening of documentary series § Development of collaboration partnership with various community organizations § Overseeing campus compliance with Illinois Preventing Sexual Violence in Higher Education Act § Development, Administration, and Evaluation of Student Mentoring Program and Peer Mentoring Program § Teaching as required: Research and Statistics; Psychology; Field Experience Seminars; Human Services; Technology in Applied Sciences Position eliminated due to corporate restructuring Lead Faculty- University of Phoenix, Chicago, IL § Approved Content Areas: Business Research, General Education, Human Services, Human Capital Management, Management, Psychology, Research, Research Methods § Teaching Specialties: Research and Statistics for Human Services, Criminal Justice, and Business § Contract position § Mentoring new faculty members § Evening Faculty Representative § Classroom Performance Reviews Associate Faculty- University of Phoenix, Chicago, IL § Approved Content Areas: Human Services, Management, Psychology, Research Methods, Technology, Criminal Justice § Mentoring new faculty members Major accomplishment: Compilation of resources for Field Experience placement for students majoring in Human Services HR Liaison Adapt of America, Inc., Ballwin, MO § HR liaison between affiliates and co-employer (PEO) § Revision, design, and development of personnel policies for all affiliate companies § Ensuring all company policies comply with state and federal regulations and accreditation guidelines § Resolving issues relating to compliance with company policies § Researching HR best practices Major accomplishment: Design and development of paid time off (PTO) policy - Menard Page 2 of 7 WORK EXPERIENCE (CONT’D) Executive Assistant- Adapt of Illinois, Inc., Chicago, IL § Problem solving computer problems at all field offices § Writing HIPAA policies and procedures and designing HIPAA training material § Revising and updating employee and operational policies and procedures § Data collection and analysis for and writing annual reports § Data analysis for and compilation of clinical reports § Ensuring compliance with federal, state, local and accreditation body standards via client chart and personnel record review and audits § Consultation with affiliate companies on clinical reviews, accreditation process, and policies and procedures Major accomplishment: Ensure compliance with HIPAA regulations via extensive training and research and continuing audits Program Director- Adapt of Illinois, Inc., N. Aurora, IL § Management of nursing home based psychiatric rehabilitation program § Referrals and assessments; consultation with referral sources § Clinical and personnel supervision of Master’s and Bachelor’s level mental health professionals § Crisis intervention and after-hour on-call duties § Consultation with nursing home staff, psychiatrist, physicians and other social service agencies § Employee and nursing home staff training Major accomplishment: Revamped the program to turn it from the lowest billing program to the highest billing program in less than three months even though it had the smallest number of clients Team Leader (now known as Assistant Program Director- Adapt of Illinois, Inc., Chicago, IL § Daily operations of nursing home based psychiatric rehabilitation program § Clinical supervision of Master’s and Bachelor’s level mental health professionals § Clinical interviews and initial assessments § Development and implementation of treatment plans; discharge planning § Individual and group therapy; daily living skills and social skills training; medication monitoring and training § Crisis intervention and after-hour on-call duties § Consultation with nursing home staff, psychiatrist, physicians and other social service agencies § Employee and nursing home staff training Major accomplishment: Implemented a tracking system to ensure clinical documentation was completed in a timely fashion in compliance with federal, state, local and accreditation body standards Mental Health Professional Adapt of Illinois, Inc., Chicago, IL § Master’s level mental health professional at nursing home based psychiatric rehabilitation program § Development and implementation of treatment plans; discharge planning § Individual and group therapy; daily living skills and social skills training; medication monitoring and training § Crisis intervention § Consultation with nursing home staff, psychiatrist, physicians and other social service agencies Nursing home staff training 1998 Clinical Psychology Intern (Doctoral level internship- Kane County Diagnostic Center, Batavia, IL § Court-mandated psychological services to juvenile delinquents and adult offenders § Full psychological evaluations, Drug and Alcohol evaluations, Sex Offender evaluations, Merit Commission evaluations of Kane County Sheriff’s Office applicants and other Consultation evaluations § Development and implementation of treatment plans; discharge planning § Individual and family therapy § Consultation with probation officers, juvenile detention staff and the courts § Expert witness testimony § Crisis intervention and after-hour on-call duties Major Accomplishment: Compiled analysis report on reliability and validity of psychological evaluation tools Menard Page 3 of 7 WORK EXPERIENCE (CONT’D) Advanced Therapy Extern (Doctoral level externship) Kane County Diagnostic Center, Batavia, IL § Court-mandated psychological services to juvenile delinquents and adult offenders § Development and implementation of treatment plans; discharge planning § Individual and family therapy § Intake assessments § Crisis intervention § Consultation with probation staff and the courts - Therapy Extern (Doctoral level externship- William Rainey Harper College, Palatine, IL § Psychological services at community college counseling center § Brief and solution-focused therapy § Intake screening by phone and extended evaluations § Development and implementation of treatment plans; discharge planning § Individual, couples, and family therapy § Crisis management § On-site counseling on National Depression Screening Day and during National Eating Disorder Screening Week Psychological Assessment Extern (Doctoral level externship- University of Chicago Center for Psychiatric Rehabilitation, Tinley Park, IL § Psychological evaluations of severely and persistently mentally ill adults § Clinical interviews, neuropsychological screening, objective tests, personality tests, projective tests, other diagnostic tools, and drug test protocols § Recommendation of treatment plans § Quality Assurance data collection and analysis under guidance of Clinical Supervisor SELECT VOLUNTEER EXPERIENCE Vice President of Communication 2024-present OCA-Asian Pacific American Advocates (OCA), Washington, IL The Vice President for Communication is responsible for § Developing and maintaining OCA’s relationship with the news media § Advising National staff on publishing OCA’s press releases, national newsletters, magazines, and social media posts § Facilitating communication within and without OCA § Establishing regular communication with local chapters to understand how best to present OCA National and local chapters President 2018-present OCA-Asian Pacific American Advocates, Greater Chicago (OCA Greater Chicago), Chicago, IL § Overall responsibility for nonprofit organization focusing on social, economic, and professional wellbeing of Asian Americans and Pacific Islanders in the Greater Chicago area § Development and implementation of programs related to the organization’s mission and vision § Development and implementation of strategies to grow the organization through board development and board recruitment § Collaboration with community and student organizations § Supporting the passing of the TEAACH (Teaching Equitable Asian American Community History) Act § Supporting the passing of CESSA (Community Emergency Services and Support Act) § Organized local events to denounce anti-Asian hate § Participated in Chicago Police Department Racial Equity Advisory Committee Deliberative Dialogue on drafting Human Rights Policy and Racial Profiling Policy § Organizing annual AAPI Restaurants Week (began in 2022) to support local AAPI restaurateurs and celebrate AAPI Heritage Month § Member of OCA National Board § Chair of Special Task Force appointed by the OCA National President § Chair of OCA National Personnel Committee Menard Page 4 of 7 SELECT VOLUNTEER EXPERIENCE (CONT’D) Advisory Board Chair 2023 Chinatown Museum Foundation, Chicago, IL § Chair of Advisory Board advising Chinatown Museum Foundation, which governs the Chinese American Museum of Chicago § Leading Chinatown Museum Foundation Advisory Board on taking an active role in advising the regular board to realize and advance the Museum’s missions and vision § Working with the Board President on strategies to meet organizational needs § Stepped down to take over as Interim Executive Director of the Chinese American Museum of Chicago at the Chinatown Museum Foundation board’s request Advisory Board Member- Chinatown Museum Foundation, Chicago, IL § Lead member of Advisory Council advising Chinatown Museum Foundation, which governs the Chinese American Museum of Chicago § Advising the Board President on organizational needs New Americans Advisory Council Member- City of Chicago Mayor’s Office, Chicago, IL § Advising the City of Chicago Mayor’s Office on issues related to new Americans (immigrants and refugees) Board Vice President- Chinatown Museum Foundation, Chicago, IL § Member of Executive Committee overseeing Chinese American Museum of Chicago § Assisting the Board President in coordinating the activities of the Directors, officers and all committees § Chair of Public Programming Committee § Development of board manual Member of committee on organizational needs Board Secretary- Chinatown Museum Foundation, Chicago, IL § Member of Executive Committee overseeing Chinese American Museum of Chicago § Coordination and promotion of Chinese American Museum of Chicago public programs § Responsible for keeping records of Board actions, including overseeing the taking of minutes at Board meetings, sending out meeting announcements, distributing copies of minutes and the agenda to each Board Director, and assuring that Foundation records are maintained Board Director Chinatown Museum Foundation, Chicago, IL § Member of governing board overseeing Chinese American Museum of Chicago § Coordination and promotion of Chinese American Museum of Chicago public programs § Coordination of donation procurement and silent auction for fundraising galas - Board Member Find Your Resilience Corporation, Chicago, IL § Coordination and promotion of events and programs for youth re-entry program - Volunteer Chinese American Museum of Chicago, Chicago, IL § Assisting with bi-annual fundraising galas through soliciting items for the silent auction and raffle - Board Member OCA Greater Chicago, Chicago, IL § Coordination and promotion of events and programs § Coordination of donation procurement and silent auction for fundraising galas § 2017 Gala Committee Chair - Menard Page 5 of 7 SELECT VOLUNTEER EXPERIENCE (CONT’D) Mentor TAP-Chicago, Chicago, IL Acting as a mentor to a local Asian college student to discover and explore career interests Consultant Rogers Park Chamber of Commerce, Chicago, IL § Advising the Chamber on organizing fundraising events, include its 2016 Autumn Celebration - 2016 Volunteer- Year Up, Chicago, IL § Volunteer at various Year Up events to assist students in practicing skills they have learned through the Learning and Development phase Advisory Board Chair Voice of the People in Uptown, Chicago, IL § Formation of Advisory Board § Coordination and promotion of events and programs § Chair of 2016 Fundraising Gala Committee - Advisory Board Member OCA Greater Chicago, Chicago, IL § Coordination and promotion of events and programs § Coordination of donation procurement and silent auction for fundraising galas - Student Zone House Planning Committee Member 2015 Voice of the People in Uptown, Chicago, IL § Assisting with planning community outreach activities to promote Student Zone and encourage participants to increase engagement in the community Retail Academy Advisory Board Member Chicagoland Chamber of Commerce, Chicago, IL § Formulation of Retail Academy curriculum § Evaluation and assessment of program success 2015 Mentor and Facilitator, MAAP Program- OCA Greater Chicago, Chicago, IL § Mentorship program designed specifically to cultivate the next generation of Asian-American professional leaders through mentoring, skills building, and networking program § Guide and assist mentees in creating a personal strategic plan allowing them to identify ways to achieve their professional as well as personal goals Mentoring Program Coordinator- University of the People, Pasadena, CA § Mentorship program designed specifically to assist University of the People students with skills building and networking § Administer online project management tool to facilitate and moderate mentor collaboration; engage mentors in participating in productive discourse to improve the mentoring program Volunteer Boys and Girls Club of Chicago, Chicago, IL § Coordinated Career Night to introduce club members to professions in Criminal Justice § Put together panels of experts, including law enforcement officers, attorneys, and judges - Menard Page 6 of 7 OTHER TRAINING EXPERIENCE § § § § § § § § § Psychopharmacology in the Nursing Home Diversity in the Workplace HIPAA Privacy and Security Rules Faculty Development Plagiarism Behavior Management Classroom Technology Sexual Assaults on Campus Sexual Harassment Prevention in the Workplace OTHER § § § § § § § § § § § Sole Presenter at 2013 National Association of Asian American Professionals (NAAAP) in Toronto, Canada: “The Model Minority in Under-Represented Industries” Table Leader at Illinois Council on Continuing Higher Education (ICCHE) 2014 Annual Conference: “Evolving Trends in Higher Education” Co-author: “The Three F's to Instilling Success Habits within Agile Scrum Teams: Foundation, Familiarity and Fundamentals,” PM World, October 2015. https://pmworldlibrary.net/article/the-three-fs-to-instilling-success-habitswithin-agile-scrum-teams-foundation-familiarity-and-fundamentals/ Lead Presenter at 2016 Illinois Council on Continuing Higher Education (ICCHE) Annual Conference: “How Corporate Training Programs Could Contribute to Higher Education and Businesses: Two Practical Applications” Panelist at 2016 Asian American Business Expo: “How to Talk to Strangers and Influence People” Recipient of 2016 “The President’s Volunteer Service Award” signed by President Barack Obama Lead Presenter at 2017 Illinois Council on Continuing Higher Education (ICCHE) Annual Conference: “The Hero’s Journey: Every Hero Needs a Mentor” Sole Presenter at Elm’s Celebration of Diversity: “Introduction to the Chinese American Museum of Chicago and Chicago’s Chinatown” (2018) Sole Presenter at 2019 Illinois Association of Museums Conference: “Echoes from the Past, Voices for the Future” Co-presenter for 2021 Association of Midwest Museums Conference: “Reflecting a Heritage, Building a Legacy” (originally scheduled for 2020, postponed due to the COVID-19 pandemic) Panelist at 2022 Association of Midwest Museums Conference: “What Every Museum Board Needs to Know: Roles and Responsibilities” Menard Page 7 of 7