Ma. Tresha Fatima Alcover

I am a Magna Cum Laude graduate with experience in customer service, content moderation, teaching, and administrative support. I’ve handled both voice and chat accounts, including healthcare, and worked as a content moderator for a global social media platform—developing strong multitasking, attention to detail, and organizational skills.

Beyond the BPO industry, I’ve been a ghostwriter, blogger, and assistant to a school guidance counselor, where I created reports, toolkits, and managed data—strengthening my niche in data organization, content creation, and design.

I’m skilled in Google Workspace, Microsoft Office, Canva, Trello, Slack, Airtable, and Notion, Calendly and I enjoy using these tools to streamline workflows and create meaningful results.

Active in leadership and volunteer work, including with the Philippine Red Cross - Cebu Chapter, I bring adaptability, resilience, and teamwork to every role. As a quick learner who works well independently, I strive to deliver efficient, reliable, and high-quality support for clients.