Ma. Theresa Seno

I am a Licensed Professional Teacher with over a decade of combined experience in education, publishing, customer service, and administrative support. My professional journey has allowed me to develop a versatile skill set that is highly adaptable to virtual and administrative assistant roles.

My background in teaching English as a Second Language (ESL) has honed my ability to communicate effectively, manage schedules, prepare detailed lesson plans, and adapt resources to meet the needs of diverse learners. These skills translate well into administrative support, where organization, clear communication, and attention to detail are essential. In addition, my experience handling Korean and Chinese students has trained me to work with international clients, respecting cultural differences while maintaining professionalism and efficiency.

For over 10 years, I also worked in the publishing industry as a Senior Post Publication Associate, where I managed book production processes, coordinated with authors, reviewed documents, and ensured compliance with strict quality standards. This role required exceptional attention to detail, time management, and the ability to handle multiple projects at once—qualities that are vital in supporting executives and businesses in remote settings.

Alongside these roles, I gained valuable customer service and administrative experience as a travel agent and appointment setter. I managed bookings, processed client requests, coordinated schedules, and ensured smooth communication between customers and service providers. These experiences developed my skills in problem-solving, multitasking, and maintaining accuracy even in fast-paced environments.

As a Virtual/Admin Assistant, I bring proficiency in Salesforce (CRM), Google Workspace (Drive, Docs, Sheets, Calendar), Canva, and other productivity tools. I am comfortable with managing calendars, preparing reports, handling data entry, creating presentations, and supporting business operations in a structured and reliable manner.

What sets me apart is my commitment to excellence and adaptability. Whether it is handling communication, organizing records, or assisting in projects, I take pride in delivering accurate and timely results. As a single parent, I am motivated by a strong sense of responsibility, which fuels my dedication and reliability in every task I take on.

I am eager to contribute my skills and experience to a team or executive in need of dependable virtual assistance. With my background in education, publishing, and administration, I am confident in my ability to provide high-quality support and help streamline operations for long-term success.