Ma. Sofia Eunice

I have been in the customer service industry for the past 3 years. My most recent experience has been handling incoming calls in the e-commerce industry. One reason I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people. In my last job, I formed some significant customer relationships resulting in a 30 percent increase in sales in a matter of months.

My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time.What I am looking for now is a company that values customer relations, where I can join a strong team and have a positive impact on customer retention, sales and satisfaction.