Ma. Joannecel Alapan

MA. JOANNECEL H. ALAPAN 630-13 Purok 2 Brgy. 17 Legazpi City Contact No.:- E-Mail Address:-OBJECTIVE: To commit to a professional job where I can utilize my field of study and work experience, share, and at the same time cultivate my humble knowledge to expand my understanding of the discipline that I have chosen. To enable me to grow intellectually, morally, and emotionally in a new working environment. PERSONAL BACKGROUND Date of Birth: August 9, 1990 Civil Status: Married Gender: Female Citizenship: Filipino Height: 5”6 Weight: 65 kgs EDUCATIONAL ATTAINMENT College Bicol University College of Social Sciences and Philosophy AB Political Science- Secondary Daraga National High School Daraga, Albay- Elementary Bagtang Elementary School Daraga, Albay- SKILLS: Computer literacy; Microsoft Office Word, Excel, and PowerPoint Good Interpersonal Communication Skills Knowledgeable in sales account WORK EXPERIENCE: • Outbound/Inbound Telemarketer • Customer Service Representative/ BD BPO Solutions Legazpi City Virtual Assistant October 2011 - August 2016 Onehalf Staffing Solutions Legazpi City October 2016 - August 2019 • Appointment Setter • Appointment Setter Solar and Double-Glazed windows Homebased Health Care Medicare Account and door campaign January 2020 - January 2022 Ava online Services Legazpi City September 2019 – December 2019 • Outbound Telemarketer Homebased B2B account Viatech Industries February 2022 – April 202 • Virtual Assistant/ Telemarketer Homebased Health Insurance CDA Texas Marketplace July 2022 – December 2022 •Live Transfer Outbound and Inbound Versatel Marketing May 25, 2022 – June 24, 2022 REFERENCE: Sheryll Gregory College Instructor (Sorsogon State University) Benry Ludovice Account Manager (Onehalf Staffing Solutions) Jake Espedido Oper. Manager (Onehalf Staffing Solutions) I hereby certify that all information written above is true to the best of my knowledge and skills. Ma. Joannecel Alapan Applicant