Ma. Joannecel Alapan

I have over years of experience in the sales industry, cold calling, appointment setting, customer service representative and virtual assistant. I used to be an outbound telemarketer from my first job handling health care US accounts. My second job was as a customer service representative and a virtual assistant for a logistics company based in Australia. My third job was as an appointment setter for a solar company which is also a company based in Australia. After that, I started doing home-based jobs where I handled appointment-setting campaigns for healthcare accounts, business-to-business campaigns, live transfers, and a virtual assistant for a healthcare account also. I can describe my communication skills as excellent both in written and verbal communication. I can also be a good listener and a persuasive speaker as well since I possess professional speaking abilities. Recognized for ability to communicate with customers and provide exceptional service that ensure client's satisfaction and positive feedback. Target-oriented and self motivated sales professional. A flexible and dependable employee who brings sales talent, skills and passion for fashion to your company. Some of my strengths that I believe are necessary for the position that I am applying for are being an efficient communicator, being trained and experienced in using Vicci Dialer, Vonage, salesforce and Ready mode CRM, employing excellent multi-tasking skills and being goal-oriented and flexible.