Ma. Eloisa Eunice Baet

MA. ELOISA EUNICE S. BAET Paete Laguna Philippines, 4016 • - •- ABOUT ME As a detail-oriented QA Officer, I bring a strong foundation in quality assurance methodologies and a proven ability to implement and maintain rigorous standards. My experience encompasses conducting thorough audits, developing and refining quality programs, and ensuring compliance with regulatory requirements. Prior to focusing on QA, my background as an Administrative Assistant honed my organizational and communication skills, enabling me to manage documentation effectively, prioritize tasks, and collaborate seamlessly across teams. This unique combination of experience provides me with a comprehensive understanding of operational efficiency and quality control, making me a valuable asset in maintaining and enhancing organizational excellence. WORK EXPERIENCE SUGARWORKS, INC. Quality Assurance Officer | Administrative Assistant Mar 2015 - Dec 2023 Conduct inspections of raw materials, in-process products, and finished goods to ensure they meet all quality and safety specifications. Perform sensory evaluations to assess product taste, texture, and appearance. Monitor adherence to Good Manufacturing Practices (GMP) and Sanitation Standard Operating Procedures (SSOPs). Analyze laboratory test results and investigate any quality deviations. Assist with the development and implementation of corrective actions for quality issues. Maintain accurate and complete quality control documentation. Stay up-to-date on food safety regulations and industry best practices. Oversee day-to-day office operations and procedures. Organize and schedule meetings, appointments, and travel arrangements. Maintain filing systems and manage office supplies inventory. Serve as the primary point of contact for internal and external communications. Draft, proofread, and send emails, memos, and other correspondence. Answer and direct phone calls, and handle inquiries. Create and manage employment contracts. Maintain and update employee records, ensuring confidentiality. Assist with onboarding new employees and processing HR documentation. Assist with payroll processing and related tasks. Manage governmentmandated benefits for employees. Create purchase orders, delivery receipts, and invoices. Track and manage office expenses and budgets. Process invoices and manage petty cash. Monitor and manage office supplies and inventory. Order new supplies as needed and keep inventory records up to date. Greet and assist visitors, ensuring a positive office environment. Address and resolve customer inquiries Implement and maintain efficient organizational systems. Prioritize and manage multiple tasks and deadlines. ADDITIONAL INFORMATION Software Proficiency: Mastery of Microsoft Office Suite and Google Workspace . Familiarity with project management, scheduling, and document management. Accounting Software Proficiency: Familiarity in MYOB, QuickBooks Online and Xero. Communication: Strong written and verbal communication skills. Attention to Detail: Meticulous in ensuring accuracy and catching errors. Time Management: Ability to prioritize tasks and manage time effectively to meet deadline. Problem-Solving: Ability to identify and resolve issues independently. Multitasking: Ability to juggle multiple tasks simultaneously, prioritize effectively, and manage workload efficiently. Graphic Design: Proficient in Canva and Photoshop. EDUCATION | TRAININGS AUSTRALIAN BOOKKEEPING WITH XERO ACCOUNTING SOFTWARE ProVA Ph May 18-19, 2024 ONLINE BOOKKEEPING COURSE USING QUICKBOOKS ONLINE ProVA PH Apr 20-21, 2024 GENERAL VIRTUAL ASSISTANT EZACC Training Center BACHELOR OF SCIENCE IN INDUSTRIAL TECHNOLOGY Southern Luzon State University Major in Food Technology REFERENCE JENNY ABANTE Sugarworks, Inc. | Officer in Charge - Jan 15-20, 2024 Jun 2010 - Apr 2014