Ma Elena Reyes

Ma. Elena Reyes Mobile : - E-mail :-Marital Status: Single USA Multiple Entry Visa Expiration date: 2035 International Driving License Expiration Date : April 2027 Notice Required: Available Immediately OBJECTIVE To pursue a demanding role within a reputed firm with the approach to take up responsibilities to accomplish organizational goals where in my skills and potentials are being utilized to the maximum; alongside focusing on the scope of enhancing my personal skills & gaining maximum knowledge during my tenure to contribute to the growth of the firm PROFILE Experienced Human Resources Professional, Mid-level with over 12 years broad-based and progressively responsible experience in management and in human resources. Proven ability to work with the senior management team, to integrate the human resources functions within the overall business operating strategy. Experienced in department startups, high-growth operations and restructuring. Maintains and enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. MAIN PROJECTS/ACHIEVEMENTS • Awarded by Abbott Corporate Human Resources (CHR) year 2017 after two months of joining through successfully delivered on key projects assigned. - Spot Award • Successfully supported Regional Compensation & Benefits Manager for the assigned projects - Abbott Laboratories SA, Mercer project 2017, 2018 & 2019. • Perform Audit Test - Successfully supported HR Team for the Abbott Laboratories Audit year 2017 & 2018 • Abbott Laboratories SA TOP Employer Project year 2017, 2018 & 2019 • Abbott Laboratories SA successfully supported L&D Senior Consulting Manager for the Training Program Project June to August 2017. • Managed the annual leave process for all departments and reduced waiting times from two weeks to one. • Implemented changes to the recruitment process in Applebee’s system and leading to a reduced time to find the right candidates, and staff turnover reduction of 20%. • Designed and implemented HR policies and employees’ contracts aligned with Labour Law. • Successful overseas manpower workforce recruitment for 9 new opened Applebee’s restaurants within the UAE. • Developed several HR Standard Operating Procedures (SOP’s) including grading system for pay structure, rewarding system. • Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff. • Established company's standardized disciplinary procedures and tracking system that protected the company from legal risk and ensured consistent and fair discipline processes • Formation of a mechanism for more in-house training programs in retail units to save external training cost • Formulated creative and cost-effective incentive and morale-boosting programs in retail section that increased employees’ satisfaction and productivity • Leads free job advertisement tools and cost-effective measures resulted in saving company cost and reducing reliance on employment agencies • Successfully supported HR Team for Kid’s Day at work annual Project. AREA OF EXPERTISE, COMPETENSIES AND CORE QUALIFICATIONS • • • • • • UAE labor & immigration Law ERP &HRIS, HRMS (Oracle) HR Policy design & administration Compensation and Payroll Processing Strong Interpersonal Abilities Appraisals & Performance Management • • • • • • SAP Field Glass & Workday Compensation & Benefits design HR Policy design & Administration Appraisals & Performance Management HR Easy (Payroll Software) Bayzat - Insurance and HR Solution CAREER HISTORY Human Resources and Administration MAELER INCORPORATED Philippines January 2022 - • Developing Solid business idea, conducting thorough market research, creating a detailed business plan, securing funding. • handling legal and administrative task and set up, and building a strong team. • Managing activities such as job design, recruitment, employee relations, performance management, training &development and talent management. • actions in a timely and thorough way, being sensitive to the human dimensions involved and tailoring actions accordingly. • Advise staff on specific entitlements and explain employment standards and legislation where needed. • Ensuring effective procedures are in place regarding employee conduct • Reviewing benefit plans, Creating or modifying staff benefits/Ensuring employees have the option to sign up for benefit plans • Managing payroll activities • Negotiating with unions if applicable HR Executive Department of Sheikh Hazza Khalifa Al Nahyan, Middle East August 2019 - October 2021 • Manage the recruitment process and ensure candidates fit the role and company culture. • Coordinate and manage the orientation of new employees, process probationary reviews, employee evaluations and terminations. • Assist in administering a wide range of HR matters in areas such as manpower planning and recruitment, compensation & benefits and performance management exercise. • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. • Process and follow up appointments, reassignments, promotions and other HR decisions which generate personnel administration actions in a timely and thorough way, being sensitive to the human dimensions involved and tailoring actions accordingly. • Advise staff on specific entitlements and explain employment standards and legislation where needed. • Ensuring effective procedures are in place regarding employee conduct • Reviewing benefit plans, Creating or modifying staff benefits/Ensuring employees have the option to sign up for benefit plans • Identifying ways to attract qualified applicants • Addressing staff discipline and investigating staff complaints • Developing company programs • Completing paperwork/Coordinating with PRO relating to visa, insurance and trade license process • Managing payroll activities HR Business Partner - Generalist Abbott Laboratories SA, UAE, Europe, Gulf & Levant Region April 2017 - July 2019 • Perform a variety of duties in support of the HRM including job and compensation analysis, employee recruitment and testing, ERP system management, training programs, labor and employee relations, negotiations and records management. • Preparing salary recommendation review/ Promotions according to Abbott Policy and salary guide • Annual Mercer Analysis Mercer’s research on global talent trends and job evaluation and the science structure • Biannual Employee Stock Purchasing Plan (ESPP) • Monitor and ensure timely employee contract renewals. • Monitor the renewals of legal documents and safe keeping of the same. • Provide information and general assistance to staff regarding human resources policies and procedures; answer questions and provide information regarding personnel actions, discipline, employee records, benefits and other related matters. • Coordinate, develop, and implement employee training programs and activities; coordinate and conduct training programs with department heads. • Monitor the maintenance of confidential personnel records for the employees including documentation of appointments, transfers, salary and other related documents. • Direct, coordinate and review the work plan for administrative support staff. • Assisting Compensation & Benefits relating to the vendor setup and ensure completeness of documents as per the compliance requirements. • Involvement in audits on quarterly and annual basis/as needed; included but not limited to: vacation accrual/balances, training records and employee files for compliance. • Perform Audit Test by Identifying existing internal and HR controls applicable to the area being audited (Personal records management, servers and shared drives, workday and field glass termination, HR Easy system) • Managing Biannual Onboarding Training Programs • Manage Health & Life Insurance Program, ensure new joiners and its dependents in Gulf & Levant countries are being enrolled and covered with MetLife policy. • Managing salary, payroll activities for all business unit in Gulf & Levant Region and ensure required documents needed are in place. • Provide support for manpower planning, local and overseas and international selection and recruitment process (Gulf & Levant Countries) • Assisting HR Team with relates to Bonus Payout Data Locally Administered Bonus Plan Payout Information/Data Gathering /Area Data Gathering/Approximate Country Payout Data from Survey • Maintain of confidentiality and security of employee information. • Ability to apply effective time and self-management skills in a busy work environment; meeting deadlines despite regular interruptions. • Ensure tracking of new hire objectives and probation reviews • Consulting with line management and provide daily HR guidance • Respond to employee’s queries and resolve issue in a timely and professional manner HR Manager Ghobash Group of Companies, UAE February 2016 - Nov 2016 • Amended and implement End of Service benefits computation in accordance with UAE Labour Law. • Review current business practices and recommended solutions for higher efficiencies. Such as evaluating succession plans, preparing for growth or reductions in force. • Played an integral role in evaluating compensation and performance and creating recommendations to drive higher • • • • • • • • • • • • • • • • productivity. Analyzing trends and metrics with the HR department Conduct internal HR Audit to check on HR policies compliance by gathering employment facts to ascertain level of compliance and communicate to higher management with recommendations on corrective or employee processing improvements Understanding of concepts related to compensation and benefits, performance management, attrition, turnover rates, etc., to provide analytical reports as required. Independent judgment to plan, prioritize and execute diverse workload, outstanding organizational skills, and strong communication skills. Record, track and document concerns brought by employees to ensure proper follow up and resolution. Support business needs and ensures the proper implementation of company strategy and objectives Developing and implementing HR strategies and initiatives aligned with the overall business strategy Compensation and Benefits in accordance with UAE labour Law. Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. Met regularly with departmental managers to discuss future personnel needs Reviewing, managing and continuous improvement of all HR polices & processes for increasing organizational efficiency. Ensuring timely hiring and implementation of policy & procedure. Maintains the work structure by updating job requirements and job descriptions for all positions. Analyzing statistical data for identification of the problems related to HR. Administering compensation benefits, performance management system and recreation programs. Maintains pay plan by conducting periodic pay surveys; scheduling and conducting job evaluation; preparing pay budgets. HR Assistant Manager The Scene Restaurant, UAE & UK Region Oct 2015 - Jan 2016 • Monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. • Ensures planning, monitoring and appraisal of employee work results, training managers to coach and discipline employee; scheduling management conference with employees; hearing and resolving employee grievances; counselling employees and supervisors. • Establishing personal network; participating in professional societies. • Assisting in preparing Annual HR budget. • Supervising, getting results & developing skills of subordinates. • Contributes to team effort by accomplishing related results as needed. • Provide support for manpower planning, local and overseas and international selection and recruitment process (Europe) HR Executive The Scene Restaurant UAE - Appointed as Assistant HR Manager • • • • • Mar 2015 - Sept 2015 Oversees all aspects of Human Resources practices and processes. Networking with local and international recruiters for employing professional and skilled workers. Conducting interviews, placed advertisements, and prepared contracts for newly hired employees. Handling all insurances related to the company and employees Managing daily operations regarding HR. HR Officer Applebee’s UAE & USA Al Muhairy Group of Companies, Nov 2011 - Mar 2015 • Managing salary, payroll activities for all business units, staffing, health care, visa processes, employee counselling and training. • Bridging management and employee relations by addressing demands, Concern & grievances or other issues. • Ensures planning, monitoring and appraisal of employee work results training managers to coach and discipline employee; scheduling management conference with employees; hearing and resolving employee grievances; counselling employees and supervisors. • Experience working with HRIS programs such as Oracle, SAP, HR Easy and report generation. • Support change initiatives within business units and in border spanning business projects. • Provide support for manpower planning, local and overseas and international selection and recruitment process (Philippines) • Conducting the company induction & orientation for newly joined staff • Monitoring and coordinating with PRO for visa & renewals • Handling Insurance process, additions & submission, organize and follow up on claim submissions, payments, and receivables in order to meet required payments • Development of Induction Manual and Employee Handbook to acquaint staff with polices & benefits. • Developed and amended various HR Forms (Leave request, Duty resumption note, Transfer request, Late in/Early out Permission, Advance payment request, Monthly Attendance report – both HR and technical etc.) • Involvement in audits on weekly, quarterly and annual basis/as needed; included but not limited to: vacation accrual/balances, training records and employee files for compliance. • Designed and implement yearly vacation planning report/travel policy. HR Assistant Applebee’s UAE, Al Muhairy Group of Companies - Promoted to HR Officer August 2011 - October 2011 • Properly handle complaints and grievance procedures • Coordinate communication with candidates and schedule interviews • Conduct initial orientation to newly hired employees • Maintain HR database, personnel files and records to ensure access to up-to-date employee information and documentation. • Providing information and answering inquiries for employees with high level of confidentiality. • Developed an innovative method for managing and updating all personnel files Executive Secretary to the VP Mar 2011 - Aug 2011 Applebee’s UAE, Al Muhairy Group of Companies - Appointed as HR Assist • Calendar management and travel arrangements for the VP • Assist the department when high workload period • Plan and organize conference calls, on- and off-site meetings and events (scheduling, coordinating calendars, arrange hotel, transport) • Collect, summarize and track departmental information, update notice boards (organization charts, publication overview, dashboard) • General admin: correspondence, memos, agenda, mailings, attendance sheets, contracts, expense reports • Handle incoming mail, faxes, telephone calls & route to appropriate person exercising judgment regarding content and priority • Request price offers, place orders and process invoices for printing and publication jobs • Receive and check invoices, obtain necessary approvals and route to accounting, gather all the supporting documents, and all the compliance documentation • Assist in establishing office policies and procedures • Coordinate and work on special projects and department activities such as teambuilding, celebrations. • Support to Managers for congress attendance (prepare documents, presentations, information packs) • Logistics Support for Sponsorships (prepare all the documents, make sure all the compliance documentations are in place before event starts, gather all the post event documentation) • Provide full administrative support to the whole team Librarian & Admin Staff The Children’s Library, Gokongwei Brother’s Philippines May 2008 to Feb 2011 • Search standard reference materials, including on-line sources and the Internet, in order to answer patrons' reference questions. • Analyze patrons' requests to determine needed information and assist in furnishing or locating that information. • Teach library patrons to search for information using databases. • Explain use of library facilities, resources, equipment, and services, and provide information about library policies. • Code, classify, and catalog books, publications, films, audiovisual aids, and other library materials based on subject matter or standard library classification systems. • Direct and train library staff in duties such as receiving, shelving, researching, cataloging, and equipment use. • Plan and deliver client-centered programs and services such as special services for corporate clients, storytelling for children, newsletters, or programs for special groups. EDUCATION • Centro Escolar University, Philippines - • Master of Business Administration - Tertiary Filipino Institute Business School, Affiliate with Geneva Switzerland and Development Institute for Science Center TRAINING ATTENDED • • • • • • Middle East’s Largest HR event - HR SUMMIT AND EXPO 2016 - 2019 Certificate Human Resources Professional Six Sigma Benefits - ITI Institute, Dubai United Arab Emirates Contemporary Issues in HR practices- ITI Institute, Dubai United Arab Emirates Call Center Training - TESDA PHILIPPINES Trilink Training and Development Corporation Philippines Certified IDSEI Network Marketer- Global Fusion International - The Address Hotel, Downtown Dubai ACCOMPLISHMENTS & AFFILIATIONS • Terry Fox Run 2014 - A Corporate Genuine social responsibility for a cause for a cancer patient. • Awarded - Librarian Staff of the Month for October 2008 & Librarian Staff of the Year 2008 Chairman’s Award-The Children’s Library-Nova, Conducted By: Mr. Lance Y. Gokongwei • Angels’ Choir Member - Madrigal Foundation, Inc • Consuelo “Chito” Madrigal Scholar. Awarded as Most Active Scholar of the year- - Madrigal Foundation, Inc • PCY - Parish Commission on Youth team member • Tanghalang Lorenzo Member (Lorenzo Theater) • Magnificat Grand Chorale-Philippine’s member SKILLS & TOOLS: • Proficiency with HRIS tools (Oracle, SAP, Fieldglass, Workday, HR Easy). • Strong working knowledge of UAE labor law and HR systems. PERSONAL PROFILE Nationality: Philippines Thanking you most on your kind perusal of my CV. Ma. Elena Reyes Applicant Reference can be furnished