Ma. Dianna Villamonte

For over 4 years I was in the customer service industry. I am very well trained and skilled with client-facing inquiries on different channels like phone, email, chat, and social media. I am also skilled with efficient data entry to make sure that customers' details are up to date and I do know how to use different types of CRMs. When the pandemic started, I automatically turn into survival mode. I know things will be done online so I started my career as a Virtual assistant. For over 2 years I became a virtual assistant for an e-commerce business and SEO company.