Ma. Carmela Medina

I'm a call center agent with 7 years of extensive experience in customer service and technical support with phone, email and chat background servicing different US, Canadian and Australian telecommunications, travel and financial companies. As a customer service representative, I learned how to be meticulous and to be keen to details in order to achieve a positive result without compromising the amount of time needed to get the job done. I also pride myself on being able to work efficiently even under pressure and I can work under minimum supervision. I also learned how to deal with different types of customers in difficult situations and still be able to deliver excellent customer experience. I feel exhilarated in working with you soon.