Ma. Antonia B. Ocampo

Ma. Antonia B. Ocampo--Purok Tambis, Gun-Ob, lapu-lapu City Cebu Philippines ABOUT ME I aspire to help clients streamline their operations, enhance their productivity, and achieve their goals while maintaining the highest level of professionalism and confidentiality. My ultimate aim is to become an indispensable resource, contributing to the success and efficiency of the organizations I serve as a trusted virtual assistant. WORK HISTORY Mathematics Teacher St. Mary's Academy of Dalaguete June 2017- March 2018 Preparing maths lesson plans as per the grade levels. Mathematics Teacher Department of Education June 2018 - July 2020 Plan and present math lessons to students in secondary school. My duties include grading assignments and quizzes, and tracking students' progress. INDEPENDENT DISTRIBUTOR Royale Business Club Inc. September 2019 - November 2021 SKILLS & PROFICIENCIES ACCOUNT MANAGEMENT COMMUNICATION SKILLS Well trained in terms of oral and written communication COMPUTER SKILLS Expertise in using Microsoft Outlook, MS Excel, MS Word and Powerpoint , Canva, Google workspace( Drive, Calendar, gmail, Form, Spreadsheet, Docs, Meet), Trello, Asana, Calendly, Capcut, Mailchimp, Zoom, Slacks, Notion, Monday.com, Hubspot ADAPTABILITY SKILLS Flexibility in any type of personalities, can adapt in changing environments and workplace maintaining contact with manufacturers to stay current on product training and the availability of new products, keeping track of supplies and inventory, and following up with buyers to promote and sell new merchandise. Customer Service Representative (BPO) Teleperformance (Healthcare Account) November 2021 - January 2022 supply individuals with details about the extent of their health insurance coverage and medication. Customer Service Representative (BPO) iQOR (Retail Account) February 2022-April 2022 help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Customer Service Representative (BPO) FIS Global Solutions Philippines (Financial Account) November 2022-March 18, 2023 Assist in creating and maintaining customer accounts and records. APPOINTMENT SETTER - Home and Auto Insurance APRIL 2023- MAY 1, 2023 call potential clients and set an appointment to speak with a salesperson ADMINISTRATIVE VIRTUAL ASSISTANT- Fort Achievers March 2023- March 2025 EDUCATIONAL BACKGROUND Cebu Normal University Osmena Blvd., Cebu City , Cebu Bachelor's Degree in Secondary Education Major in Mathematics- Cebu Technological University Cebu City, Cebu Masters in Education Major in Mathematics February 2019 - September2020 handling customer inquiries through chat or phone call, email management, making payroll and invoices at the end of the month, and making monthly schedules and reminders for employees LEAD GENERATION VIRTUAL ASSISTANT- RG International Inc December 2023-February 2024 responsible for developing and executing strategies to identify and attract potential customers through facebook REAL ESTATE VIRTUAL ASSISTANT (Customer Service Representative) - Licensing Experts Inc. February 2024- October 2024 Provide clients with responses concerning Letters of Intent (LOIs), Purchase and Sale Agreements (PSAs), and other paperwork issues related to their offers. LEAD GENERATION SPEACIALIST - A Piece of Pie (Consulting Company) November 2024- April 2025 Find and research contact information for potential clients. Enter and organize lead data accurately in Google Sheets Maintain. and update spreadsheets regularly. Ensure all information is complete and up to date