Ma. Antonia B. Ocampo

I have over three years of teaching experience and a solid background in customer service within the BPO industry, where I handled healthcare, retail, and financial accounts. In these roles, I was responsible for processing refunds, resolving customer concerns, and ensuring a high level of client satisfaction. 

Afterward, I transitioned into an administrative virtual assistant position. My responsibilities included client consultations, employee scheduling, contract management, invoicing, payroll, and maintaining exceptional customer service. I also worked in lead generation and data entry, gaining experience in accurate data management and effective outreach strategies. Additionally, I supported a California-based coaching program, assisting clients as they navigated the commercial real estate industry and helping them succeed in securing deals.

What sets me apart is my proven track record of adaptability and dedication. I thrive in dynamic environments and am always eager to take on new challenges. I am confident that my diverse background and strong work ethic make me a valuable addition to your team.