Ma. Alyssa Kristine M. Sarmiento

 Ma. Alyssa Kristine Sarmiento Profile An HR AND customer service PROFESSIONAL WITH valuable experience in all areas of Human Resources and CUSTOMER SERVICE ready to give skills and knowledge sharing for a new direction and challenge, by using my professional background to your organization, to TRANSCEND FROM the challenges, possibilities, total contributions excellent result to the organization. PHONE:- EMAIL:- Tools Used: Shopify Reamaze Orderbot Zendesk Gorgias CRM Tools Amazon HRIS EDUCATION AMA COMPUTER COLLEGE Bachelor of Science in Business Administration Major in Human Resource Development Management April 2017 – Present Consistent Dean’s Lister Student of the Year 2019 Student Council President S.Y- AMA Management Guild- President- WORK EXPERIENCE Convergys – Advanced Customer Service Representative January 2011- March 2012 [Assist customers with billing, sales, and technical concerns.] SPI CRM GLOBAL - HR Assistant April 2012 to August 2014 [ Interview applicants and provides payroll information by collecting time and attendance records.] The Luxxe House – Virtual Assistant September 2014 to October 2018 [ Help customers with shipping delays and returns ] SKILLS