-
M NEHA
HR Strategy & Operations | Talent Development & Engagement
| HR Systems & Process Optimization | Statutory Compliance &
Governance
-Trivandrum, Kerela
https://www.linkedin.com/in/mneha-/
Dedicated and results-oriented HR professional with 8 years of overall experience, including 6 years specializing in human
resources. Proven expertise in talent acquisition, employee engagement, and regulatory compliance, with a strong focus
on managing end-to-end recruitment processes and implementing performance management systems. Skilled at
streamlining HR operations and fostering a positive workplace environment to enhance employee satisfaction and
organizational efficiency. Aiming for HR Manager or HRBP roles to contribute to organizational growth through effective HR
practices and solutions while promoting a collaborative and engaging workplace culture.
Professional Summary
HR Leadership: Skilled in managing core HR functions, including talent
acquisition, employee engagement, policy development, and compliance,
to align HR practices with business objectives.
Onboarding & Employee Integration: Successfully facilitated onboarding
programs for over 200 employees, ensuring seamless integration and
contributing to enhanced employee engagement.
Employee Development: Developed performance management
frameworks and conducted soft skills workshops, fostering better
interdepartmental collaboration and a positive workplace culture.
Payroll & Compliance Support: Experienced in supporting payroll
processes, managing expense reporting, and handling statutory
obligations like ESIC and PF.
Employee Relations & Retention: Proficient in implementing exit
strategies, retention programs, and grievance management, contributing to
higher employee satisfaction and reduced turnover.
HR Systems & Data Management: Skilled in HRIS platforms like Salesforce
and Zimyo, streamlining payroll, attendance, and reimbursements to
improve efficiency and accuracy.
Regulatory Compliance: Ensured adherence to HR laws and optimized
employee benefits packages, supporting organizational compliance and
retention efforts.
Event Management: Organized internal events and wellness initiatives,
promoting inclusivity and a vibrant company culture.
Workforce Expansion: Contributed to organizational growth by supporting
operations and team management during the expansion of the workforce
from 300 to 500 employees.
Employee Training: Delivered comprehensive training programs focused
on business communication and soft skills development.
Career Timeline
Jun 2023 - Jul 2024
HR Generalist
Apr 2022 - May 2023
Sr. HR Specialist
Sep 2018 - Sep 2021
HR Executive - Generalist
Jun 2015 - Jun 2016
HR Executive
Dec 2012 - Dec 2014
Assistant Manager Customer Relations
Work Experience
Jun 2023 - Jul 2024
FutureBlox Technologies Pvt Ltd
Acsia Technologies Pvt Ltd
Softnotions Technologies Pvt Ltd
Excenta Software Pvt Ltd
Vicon Toyota
Soft Skills
Communication Collaboration
Problem-Solving Adaptability
Organization Time Management
Interpersonal Skills Leadership
Conflict Resolution Empathy
Core Competencies
HR Strategy and Execution
Stakeholder Management
Employee Relations & Engagement
Talent Acquisition & Onboarding
HR Compliance & Policy
Development
HRIS Implementation
Training & Development
Payroll Management
Certifications
SHRM/HRCI Certified POSH Trainer
(Protouch - 2025)
PGCSHRM (Post Graduate
Certification in Strategic Human
Resource Management) (IIM Trichy - 2025)
Certified Labour law and Statutory
Compliance Professional (Skilldeck
Bangalore - 2024)
Education
Bachelors of Commerce
St Thomas College, Chattisgarh
2006 - 2009
MBA - HR
Dr DY Patil University, Pune
2009 - 2011
Languages
English Hindi Malayalam
HR Generalist
FutureBlox Technologies Pvt Ltd (Trivandrum, Technopark)
Strategically managed HR strategy, talent acquisition, employee engagement, financial operations, client invoicing, exit
& retention strategies, compliance, and HRIS implementation, driving improved productivity, satisfaction, and
operational efficiency.
Onboarding Program Development: Pioneered a modern onboarding program that introduced a buddy system,
resulting in enhanced newcomer integration and a notable rise in engagement levels among fresh hires.
Internal Talent Management & Recruitment: Effectively managed Internal Job Postings (IJPs) to empower internal
talent movement while spearheading recruitment initiatives for IT and non-IT positions, guaranteeing seamless
onboarding that aligns with organizational demands.
Employee Engagement & Culture Building: Designed impactful engagement programs that addressed employee
grievances and promoted an inclusive and collaborative workplace culture, resulting in improved employee
engagement.
Financial Operations Management: Oversaw comprehensive management of financial operations, inclusive of
expense reporting, vigilant bill tracking, and timely vendor payments, ensuring accuracy in Tally records and GST
documentation for audits.
Client Invoicing & Receivables Management: Administered meticulous client invoicing processes and receivables
tracking while maintaining proactive follow-ups on overdue payments and coordinating banking operations for
seamless currency transactions.
Exit & Retention Strategies: Led exit strategies by conducting detailed exit interviews and implementing innovative
retention approaches, while supporting leadership growth through strategic succession planning and focused
learning initiatives.
Regulatory Compliance & Benefits Optimization: Skilled in regulatory compliance with a proven track record of
maintaining complete adherence to HR laws and optimizing benefits packages, resulting in increased employee
retention and satisfaction rates.
HRIS Implementation & Process Optimization: Adept at implementing and managing comprehensive HRIS
solutions, streamlining payroll operations, attendance tracking, and reimbursements, leading to a significant
decrease in processing time and errors.
Performance Improvement Plan Implementation: Implemented and facilitated Performance Improvement Plans
(PIPs), effectively identifying employee performance issues while collaborating with management to set clear
expectations and evaluate individual progress over a designated period.
Transparent Pre-PIP Discussions: Conducted comprehensive discussions with employees before initiating PIPs,
ensuring a transparent understanding of shortcomings, and allowing for a smoother transition into the
improvement process.
Progress Review and Stakeholder Communication: Coordinated monthly review meetings with team leaders and
employees, documenting minutes of the meeting to maintain transparency and track the progress of performance
improvements, effectively communicating outcomes to relevant stakeholders.
Training Programs Delivered: Conducted business communication and soft skills training sessions for employees
to enhance workplace communication and professional development.
Achievements:
Initiated a results-driven onboarding strategy for 10 new hires, delivering a 25% increase in workforce efficiency.
Crafted and implemented targeted soft skills workshops for 50 employees, yielding significant advancements in
cooperative strategies.
Developed an innovative Employee Recognition Program that acknowledged exceptional performance, leading to a
marked increase in workplace morale and retention.
Introduced a constructive Feedback Process that propelled employee satisfaction ratings from 60% to a
remarkable 90%.
Successfully rolled out a 'buddy system' for newcomers, resulting in enhanced trust and faster assimilation into
existing teams.
Maintained an impeccable record of compliance with essential statutory regulations (PF, ESIC, PT), ensuring all
practices remained above reproach and legally sound.
Apr 2022 - May 2023
Sr. HR Specialist
Acsia Technologies Pvt Ltd (Trivandrum, Technopark)
Directed comprehensive onboarding initiatives, focusing on document acquisition, relocation support for new hires,
seamless IT integration, and orientation sessions; proficiently handled offboarding processes, including asset
collection, exit interviews, and final settlement calculations.
Employee Insurance & Wellness Programs: Administered employee insurance programs with a focus on critical life
events, supervised updates for parental coverage, and launched wellness initiatives such as vaccination drives and
maternity benefits; carefully managed leave encashment and joining bonus protocols to enhance employee
satisfaction.
Payroll Management & Statutory Compliance: Executed payroll management by accurately compiling and
submitting payroll inputs, ensuring compliance with essential statutory obligations including ESIC, PF, and P Tax.
Probationary Period & Confirmation Management: Collaborated closely with managers to effectively track and
manage probationary periods, organize necessary extensions, and oversee employee confirmation proceedings
systematically.
HRIS Management & Data Confidentiality: Employed Salesforce HRIMS to diligently maintain precise employee
records and respond to HR administrative inquiries while ensuring the utmost confidentiality of sensitive data.
Employee Grievance & Background Verification Handling: Addressed employee grievances with urgency,
conducted detailed background checks, and prepared comprehensive Background Verification reports to uphold
organizational integrity.
Policy Framework Development & Organizational Effectiveness: Successfully contributed to the creation of
comprehensive policy frameworks, driving continuous improvement in employee performance and organizational
effectiveness.
Achievements:
Facilitated the implementation of innovative performance management protocols through the Feed Forward
System, significantly increasing employee engagement and alignment with strategic organizational objectives.
Successfully onboarded over 200 employees across various levels, facilitating workforce expansion from 300 to
500 employees and enhancing team capability.
Transformed the employee onboarding process, elevating satisfaction rates from 78% to 90% by delivering
tailored support, conducting proactive follow-ups, and ensuring a smooth integration into corporate culture.
Achieved rapid advancement from HR Specialist to Senior HR Specialist within just three months, underscoring
strong performance, leadership qualities, and dedication to organizational success.
Sep 2018 - Sep 2021
HR Executive - Generalist
Softnotions Technologies Pvt Ltd (Trivandrum, Technopark)
Steered the entire spectrum of HR functions, including recruitment, performance management, policy development,
employee engagement initiatives, legal compliance, onboarding programs, and administrative tasks.
End-to-End Recruitment Process Management: Orchestrated end-to-end recruitment processes.
Innovative HR Policy Formulation: Researched and formulated innovative HR policies that embraced emerging
trends, aligned with industry standards and promoted a culture of excellence within the organization.
Performance Management & Improvement Initiatives: Conducted comprehensive performance reviews and
initiated collaborative Performance Improvement Plans (PIPs) to identify skills gaps and enhance individual and team
performance.
Onboarding Program Development: Pioneered a modern onboarding program that introduced a buddy system,
enhancing newcomer integration and a notable rise in engagement levels among fresh hires.
Employee Reward & Recognition Program: Rolled out an impactful Employee Reward & Recognition Program that
effectively elevated team morale and satisfaction levels, as evidenced by improved feedback indicators.
Compliance & Employee Record Management: Diligently maintained comprehensive employee records to ensure
compliance with ESIC and LWF, safeguarding the organization against potential legal challenges.
Organizational Event Planning & Culture Building: Spearheaded organizational events designed to cultivate a
dynamic workplace culture, encouraging enhanced collaboration and teamwork.
HR Manual Creation & Policy Alignment: Authored an extensive HR manual that not only centralized essential
policies but also aligned HR operations with broader organizational objectives.
Achievements:
Drove successful COVID-19 vaccination drives as part of a proactive health initiative, ensuring the well-being of
employees and families.
Developed and coordinated interactive gaming and team-building events that significantly improved employee
morale and fostered a sense of community within the workplace.
Executed logistics and strategic planning for high-profile gatherings, enhancing the reputation and visibility of
leading automobile software clients.
Commended as 'Rookie of the Year' for exceptional contributions, highlighting a robust ability to collaborate
effectively within diverse teams to achieve challenging targets.
Jun 2015 - Jun 2016
HR Executive
Excenta Software Pvt Ltd (Trivandrum, Technopark)
Administered core HR functions, including recruitment, onboarding, employee engagement, and administrative tasks,
contributing to the efficient and effective operation of the HR department.
Recruitment and Candidate Sourcing: Managed recruitment efforts, attracting and sourcing qualified candidates
for open positions.
Onboarding Program Development: Developed and implemented engaging onboarding programs, ensuring new
hires' successful integration into the company culture and workflow.
Employee Engagement Initiatives: Implemented employee engagement initiatives, fostering a positive and
productive work environment.
Dec 2012 - Dec 2014
Assistant Manager Customer Relations
Vicon Toyota (Chhattisgarh)
Led a team of customer care executives, ensuring customer satisfaction, implementing effective complaint resolution
processes, and achieving monthly targets.
Customer Complaint Resolution Procedures: Developed and implemented procedures for handling customer
complaints, ensuring prompt and effective resolution to maintain high levels of customer satisfaction.
Cross-Departmental Collaboration for Preventative Measures: Collaborated with Sales and Service departments
to proactively implement preventative measures, minimizing recurring customer issues and enhancing operational
efficiency.
Customer Service Performance Monitoring and Improvement: Monitored and analyzed customer service
performance, identifying areas for improvement and implementing solutions to elevate customer satisfaction levels
and drive continuous improvement.
Achievements:
Ensured adherence to the company's standards by consistently achieving monthly targets and KPIs,
demonstrating a commitment to excellence in customer service delivery.
