Lyzzah Abarico

Lyzzah Mae C. Abarico- |- EXPERIENCE April 2018 – May 2020 ​ ​ ​ Service Crew Golden Arches Inc. | Bohol Ave. Business Park, Cebu City ●​ Work collaboratively to deliver good service and meet customer expectations. ●​ Handle customer complaints, resolve issues with orders, or make adjustments to ensure customer satisfaction. ●​ Manage multiple tasks at once, like taking orders, preparing food, cleaning, and serving customers. March 2021 – June 2022​ Front Desk ​ Knapsack Dance Studio | Ayala Center, Cebu City ●​ Manage class schedules, book appointments, handle cancellations, and update calendars. ●​ Answer questions about dance programs, help clients find the right classes, and assist with special requests. ●​ Collect data on student attendance, performance, and payment status, and generate reports for management. ​ ​ November 2023 – Present​Content ​ ​ Moderator ​ Alorica Cebu | Skyrise 1 Building IT Park, Cebu City ●​ Categorize and tag content appropriately to ensure it is displayed in the right context and is easy for users to navigate. ●​ Enforce the platform’s rules by removing inappropriate or offensive content, banning users, and flagging reports. ●​ Review and approve user-generated content before publication to ensure it’s appropriate. ​ ​ ​ South Western University (College) ​ ​ ​ South Western University (Senior High Education) ​ ​ Colegio de Inmaculada Concepcion (High School) EDUCATION 2019 – 2022​ ​ ​ ​ ​ ​ 2017 – 2019​ ​ ​ ​ ​ 2013 – 2017​ ​ ​ Urgello St., Cebu City | Undergraduate Bachelor of Science in Business and Management Urgello St., Cebu City | Graduate ABM- Accountancy Business Management Strand 45 Gorodo Avenue, Cebu City AWARDS and CERTIFICATES 2024​ ​ 2024​ ​ 2024​ ​ 2022​ ​ ​ ​ ​ ​ Top 1 Content Moderator- ADMI Labeling | Cebu City Alorica Cebu ​ ​ ​ ​ Outstanding Performance- ADMI Labeling | Cebu City Alorica Cebu ​ ​ ​ ​ 1st Place Powerful Daegu Festival | South Korea Knapsack Dance Studio ​ ​ ​ ​ 1st Place World Supremacy Dance Battle | Cebu City SZHD ​ English, Filipino SKILLS Languages​ Technical​ Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Publisher Others​ Professional Dancer PERSONAL INFORMATION Status​ I.D.​ ​ ​ ​ ​ ​ ​ ​ Single Philippine Passport National ID REFERENCES John Rober Densing​ ​ ​ ​ ​ ​ ​ ​ Product Manager ASVC Corp- Tristan Kirk Cantara​ ​ ​ ​ ​ ​ ​ ​ Human Resource Staff Virtual-